In Destination Tour Sales - Its time to get mobile
There can be no denying that mobile point of sale (MPOS) devices are taking off, and allowing more and more retailers in all sectors and especially travel to develop new sales. For a long time traditional point of sale was restrictive to smaller operators, due to the high cost for corporate equipment, and the limitation as to where not only the hardware was available, and certified, but where the banks were able to support it. Now there is a new dawn in how you can sell to your customers in destination, and with a broader reach than ever before is time for your company to get mobile.
In travel, and especially in the tours and activities space MPOS has three core benefits – firstly better management of your sales and money, as you no longer have to trust street cash sales and manual reporting; the flexibility to take card payments out of an office and to actually untether the transaction from a fixed station expands your sales territory; and finally the scope to improve the customer experience by not only reducing lines, improving efficiency and consequently customers satisfaction, but also the interaction with the customer.
Some of the key benefits that MPOS can have for your business include:
- Queue Reduction – no longer wait to hand out change or write out a receipt, with contactless payments on a business MPOS terminal quick payment and voucher/receipt issue can be achieved.
- Increase conversion, and reduce fraud – by accepting card transactions over MPOS and with EMV certification available you can not only accept cards in more locations, you can verify them more quickly and even better you can minimise fraud. You have the cardholder in front of you and if you are using EMV certified technology then the chargeback exposure is not on you.
- Additional Transactions – customers don’t always turn up with the right cash but most will carry a card with them. By offering card transactions in all of your selling locations, including street sales, you will benefit from the impulse, and last minute purchase.
- Low Cost – With some certified pin pads starting from as low as $20 and with most individuals/companies in possession, or with access, to a smart phone or tablet cost is certainly not a barrier to entry in the way that it is for traditional point of sale.
- Peripheral Support - Affordable and ubiquitous Bluetooth connectivity has enabled an ecosystem of mobile printers, scanners, card readers and other peripherals, even as snap-in peripherals for USB and other connectors continue to propagate. A business can also look to scale up their offering as requirements and budget allow, and replacement parts no longer require a entire system replacement.
- Business Application Support – There are numerous booking systems that have developed apps in iOS, Android and Windows specifically for MPOS. Now you can connect to your main business system, manage your inventory and record bookings while taking realtime payments. Even if you are not connect to a system there are free apps available to record all purchases and issue receipts to your customers.
The arrival of the iPad and establishment of the tablet as a capable tool for both personal and business use, coupled with business grade applications and software has been the biggest driver in MPOS reaching new levels. Banks around the world are investing in certification for numerous MPOS pinpads and never has there been so much affordable opportunity to expand your business by accepting card present transactions, where previously you may not have been able to. If you are a travel business of whatever size, anywhere in the world, who makes sales in destination isn’t it time you made your payments mobile?
#trusttmt #travelmpos #mobilepayments
Trust My Travel came into being offering trust solutions to providers and their customers, and has now become the only financial solutions provider specifically intended for the travel sector. With access to the largest international payments and currencies network in the market, including local payment capability to pay and receive locally, businesses use TripPayments to substantially decrease the cost of handling international payments and receivable requirements that gives a guarantee of payment amount protection.
Trust My Travel also removes the risks associated with having a currency exposure by offering a dynamic multi-currency pricing solution that allows your business to price locally and moves the exposure to your provider that will also provide an additional revenue stream to your business from your online cross-currency transactions.
New for 2017/18 – Worldwide MPOS. No longer just for ecommerce Trust My Travel can support your card present requirements wherever you are in the world. For more details visit www.travelmpos.com