Desktop Support Engineer in Novato or Brisbane, CA

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发布日期: 2023年3月3日
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Job : Desktop Support Engineer

Location: Novato, CA or Brisbane, CA (Onsite from Day 1)


Technical/Functional Skills:

  • System Deployment and Systems Management knowledge. Microsoft SCCM preferred.
  • JAFM to manage Apple Devices.
  • Microsoft Intune, Windows Auto Pilot. Rescue LogMeIn, Servicenow, Zoom.

 

Experience Required:

  •  Good verbal/written communications skills and strong interpersonal skills to interact positively and productively with associated computer systems, end-users and co-workers.
  • Strong knowledge on Office 365, and Outlook related issues handling.
  • Knowledge of Active Directory, Group Policy, Domain Services (such as Print, DHCP, DNS) and network connectivity.
  • Good experience in customer/partner/technical service-related roles
  • Windows 10 / 7 skills and troubleshooting experience.
  • Apple MAC devices skills and troubleshooting experience.
  • Ensure that all system tests are successfully completed and documented, and all problems are resolved.
  • Application Packaging and Re-packaging services.
  • MSIX based application packages for new apps.
  • Provisioning and De-provisioning.
  • Autopilot based device Provisioning.

 

Roles & Responsibilities:

  •  Strong understanding of SCCM with advanced knowledge of application deployment, patch management, operating system deployment, client and server maintenance, troubleshooting, and reporting.
  • Experience creating collections, packages, applications within SCCM.
  • Should have strong experience in SCCM 2007 & 2012.
  • Experience in installation of Microsoft System Configuration Manager 2007-2012.
  • In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.
  • Expertise in SCCM Administration, deployment, packaging, network inventory, boundaries, installer and network designing.
  • Experience in deploying, troubleshooting, and managing Windows devices.
  • Must have excellent competency with SCCM, WSUS and other patching tools.
  • Experience in supporting Windows Server 2012, 2016, 2019.

 


Thanks & Regards

Kartik Sana

(732)-658-2824

[email protected]



 

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