Desire versus Require.

Desire versus Require.

Humans in general don't like to be told what to do, and even more so in a work environment. Selling products that are required rather than desired, especially in the context of state compliance and business adherence, is a unique challenge that requires a strategic approach. Following is a comprehensive strategy to effectively market and sell these essential but often overlooked products.

Understanding the market - First and foremost, it's crucial to understand that the market for compliance-related products is driven by necessity rather than desire. Businesses require these products to meet legal standards, avoid penalties, and maintain their reputation. This necessity should be the cornerstone of your marketing strategy.

Educating Your Audience

  1. Information is Key: Unlike typical consumer products, compliance products demand a higher level of awareness and understanding. Prospective buyers need to know not just what the product is, but why it's necessary. Your marketing should focus on educating your audience about the importance of compliance and the consequences of non-compliance.
  2. Case Studies and Examples: Use real-world scenarios to demonstrate the need for your products. Case studies that show the ramifications of non-compliance can be powerful tools in illustrating the value of your product.

Building Trust

  1. Expertise and Authority: Establish your brand as a knowledgeable authority in the field of state compliance. This can be achieved through publishing articles, hosting webinars, and participating in industry events.
  2. Customer Testimonials: Positive feedback from satisfied clients can significantly boost your credibility. Testimonials that specifically mention how your product helped a business meet compliance needs are especially effective.

Strategic Marketing

  1. Targeted Advertising: Focus your advertising efforts on platforms frequented by business owners and compliance officers. LinkedIn, industry-specific forums, and trade publications are excellent avenues.
  2. Partnerships: Form alliances with industry associations, legal firms, and consultancy agencies. These partnerships can provide a direct line to businesses that need your products.

Offering Comprehensive Solutions

  1. Bundling Products: Often, businesses require a suite of compliance tools. Offering bundled packages that cover multiple aspects of compliance can be more appealing than standalone products.
  2. Customization and Consultation: Providing customized solutions or consultation services can set your product apart. This approach shows that you understand the unique challenges different businesses face.

Streamlining the Purchase Process

  1. Easy Access: Ensure that your products are easy to find and purchase. A straightforward, user-friendly website and a hassle-free purchase process are essential.
  2. Customer Support: Provide excellent customer support to assist businesses in choosing the right products and navigating the complexities of compliance.

Conclusion

In conclusion, selling compliance-related products requires a blend of education, trust-building, strategic marketing, comprehensive solutions, and an easy purchase process. By focusing on the necessity of these products and providing value beyond the product itself, businesses can effectively market and sell these essential tools. Remember, in this market, your product is not just a commodity; it's a vital component of your client's success and legal integrity.

Chuck Kelly

Process and Project Practices Leader

1 年

This is a terrific high level breakdown of the fundamental difference for marketing and selling goods and services in a compliance vs consumer nice to have driven markets.

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