Design Thinking in Supply Chain Management
?Supply chain management can benefit greatly from design thinking since it enables businesses to recognize issues and find more innovative, efficient solutions. The non-linear, iterative process of design thinking pushes businesses to: Recognize users; Question presumptions; Reframe issues; Develop several possible solutions; and Test and refine solutions until the optimal one is discovered. Supply chain is all about solving complex problems and supply chain professionals find ways to optimize, to create efficiencies and to change and build processes. Keeping the user at the center (user-centric) is a fundamental aspect of the Design Thinking Process. In actuality, the intersection of three components—business, technology, and human values—forms creative solutions. Although it might seem straightforward, a startling number of new dashboards, reports, services, and/or solutions are put into place without any indication of who will use them or how. We ought to take the time to genuinely comprehend how users will engage with them, whether their wants will be met, and what benefits the company will receive. Today's tech and design firms frequently use this strategy, which can be very beneficial to our companies. Supply chain management guarantees the smooth flow of goods and services from the point of origin to the point of consumption by coordinating tasks including production, distribution, and procurement. For businesses looking to compete in the global markets of today, efficient supply chain management is essential. Nike is among the businesses that have effectively incorporated design thinking into their supply chain management. Nike revamped its supply chain using design thinking techniques to lower lead times and inventory costs while improving responsiveness to consumer requests.Although design thinking provides numerous advantages, there are drawbacks as well. One such difficulty is that companies must change their culture to adopt an iterative approach to issue resolution. Furthermore, the supply chain finds it difficult and time-consuming to integrate this into current systems.
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