Delivery Robot Q&A - Part 1
OrionStar Robotics
Leading service robotics with advanced voice AI and most open development platform for hospitality and logistics sectors
1. What items can delivery robots transport?
A: Delivery robots can transport various types of items, including food, medicine, documents, and small packages. Their carrying capacity depends on the specific model and design, but they are generally suitable for lightweight and medium-sized items.
OrionStar robots come with multiple accessory options, such as trays, boxes, and protective doors, the adjustable cargo holds and trays that can flexibly adapt to different delivery needs, allowing users to meet different transportation needs.
2. In what scenarios are delivery robots most suitable?
A: Delivery robots are widely used in restaurants, office buildings, hospitals, hotels, supermarkets, factories, residential areas, and commercial zones. They are particularly suitable for high-frequency, small-batch deliveries over short distances.
3. How long can a robot work on a single charge?
A: The battery life of delivery robots depends on the specific model and usage environment. Generally, OrionStar robots can work for 10 to 12 hours on a single charge. When the battery level drops below 10%, the delivery robot will automatically return to the charging station to recharge, ensuring continuous operation. It takes about 4.5 hours to fully charge.
4. Will delivery robots replace human ?
A: Delivery robots are designed to complement, not replace human. They can handle repetitive, short-distance delivery tasks, allowing human to focus on more complex deliveries or services. This can improve overall delivery efficiency and service quality.
5. How do delivery robots interact with humans?
A: Delivery robots usually come with user-friendly interfaces, such as touch screens or voice prompts, making them easy to operate and interact with. They can also be managed and monitored remotely through mobile applications or other control devices.
OrionStar's robots have unique human-robot interaction capabilities, featuring a 14-inch HD screen for better interface operation experience. With integrated Google DialogFlow and ChatGPT, along with a powerful voice recognition system and multilingual support, they can interact intelligently, smoothly, and naturally with users. Compared to other robots, they better meet the needs of various scenarios, performing tasks such as caregiving, advertising, demonstration, and guidance. Through autonomous learning and optimization, they can continuously improve their performance.
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6. How are delivery robots maintained and serviced?
A: Delivery robots require regular maintenance, such as cleaning sensors, checking battery status, and updating software.
OrionStar offers detailed maintenance guides and support services. Our distributors are provided with a 16-month product warranty period from the date of shipment. Extended maintenance services are available as needed. In case of a malfunction, our professional teams in various regions will provide timely and efficient repair and after-sales services.
7. How do delivery robots handle complex environments?
A: Delivery robots utilize advanced sensors and navigation algorithms to navigate efficiently in complex environments. They can update map data in real-time, recognize and avoid obstacles, ensuring smooth delivery tasks in complex settings.
OrionStar's robots achieve precise positioning and path planning through LiDAR and cameras. Some robots use the V-SLAM algorithm, which does not require tags, allowing for more intelligent and efficient movement.
8. How do delivery robots handle different types of flooring?
A: Delivery robots are designed to handle various types of flooring, such as carpets, tiles, and wooden floors.
Thanks to the quasi-circular chassis design and torsion bar suspension systems, OrionStar's Robots can adapt to different surfaces, allowing smooth operation on various types of flooring.
Learn more about Orionstar at: en.rionstar.com