Delivering hybrid healthcare
It’s no secret there has been tremendous growth in the telehealth market since COVID-19 but remains to be seen how this space will take shape.
However, the digital healthcare journey is not just limited to video calls. In fact, coupled with innovative tools like 2FA for user authentication, Voice bot, and SMS / social chat notifications, it can help to improve patient engagement, deliver better care and lower your costs.
In Vonage, we are seeing a new growth surge in the hybrid healthcare model creating a seamless patient journey from online to physical and back to online for follow-ups. (ex. post vaccination, at-home care, RX follow up etc)
Here is an illusion of hybrid healthcare journeys that help to optimize the process to increase speed and efficiency.
Here are Vonage differentiators
- Global Video API leader for telehealth, group session, pre/post op
- Regional Media Zone
- Easy to deploy authentication for new sign up and key transactions
- Rich Voice API for Voice bot, contact center, augmentation, private (hidden number) phone call
- WebRTC is now an official standard, bringing audio and video communications anywhere on the Web.
To find out more on how your organization can leverage our various communication platforms in elevating your customer experience, do message me on LinkedIn or email me at [email protected] today.
Vonage, (Nasdaq: VG) a global cloud communications leader, empowering businesses to accelerate their digital transformation. Vonage's Communications Platform is fully programmable and allows for the integration of Video, Voice, Chat, Messaging and Verification into existing products, workflows and systems. Vonage's fully programmable unified communications and contact center applications are built from the Vonage platform and enable companies to transform how they communicate and operate from the office or anywhere, providing enormous flexibility and ensuring business continuity.
Vonage Holdings Corp. is headquartered in New Jersey, with offices throughout the United States, Europe, Israel, Australia and Asia. To follow Vonage on Twitter, please visit www.twitter.com/vonage. To become a fan on Facebook, go to facebook.com/vonage. To subscribe on YouTube, visit youtube.com/vonage