Delivering Critical Support Through Core Competencies

Delivering Critical Support Through Core Competencies

Now more than ever, the workforce system can deliver critical support to job seekers and businesses across the country. Core competencies are the capacity to easily perform a role or function. They are often described as clusters of the knowledge, skills, and attitudes a person needs to have to successfully perform a role or job. Training, mentoring, and supervision can help people develop core competencies.

Core competencies have the potential to guide service delivery and promote best practices in peer and employer support. They can be used to inform peer training programs, help develop certification standards, and inform job descriptions. Core competencies define an organization's strength, providing the foundation from which the business will grow, attract new opportunities and deliver value to its customers. A core competency is not easily replicated by other organizations that pose as competitors or new entries to the market.

Core competencies are not intended to create a barrier for people wishing to enter the peer workforce. Rather they are intended to guide the development of initial and ongoing training that supports peer workers’ entry into this important work and continued skill development.

No alt text provided for this image

The Core Competency Framework is a model that describes excellence in performance within an organization which eventually drives key strategic decisions. The purpose of this framework is to highlight a number of competencies i.e. the best abilities and capabilities of the organization which will allow you to determine if it's a good fit.

If you were to use this framework, you need to start by putting down the company’s values, in words, that capture the true meaning. With these values setting the context, you need to evaluate the capabilities and the resources of the organization.

Capabilities relate to the possibility of building core competencies. Resources, on the other hand, relate to the resources that are needed to develop or acquire skills and technologies. Core competencies decide the future of the organization and decide the features and structure of global competitive organization. Core competencies give way to innovations. Using core competencies, new technologies can be developed. They ensure delivery and critical support of quality products and services to the clients.

Every organization is unique in terms of its resources and this is relevant with regards to the scope and extent of its core competencies. By evaluating a corporation’s core competencies leaders are able to recognize strengths and weaknesses, using this valuable information to identify the key areas that it may build on but more importantly areas which needs improvement. Management can decide which skills require further development or in this global environment, what areas can be exploited outside the firm. By examining these areas an organization can correctly manage its day to day activities and if necessary eliminate the areas that are not beneficial to the set organization.

No alt text provided for this image


要查看或添加评论,请登录

社区洞察

其他会员也浏览了