Delivering the Bad News

There are all kinds of bad news, ranging from disappointing earnings to the sudden departure of a respected executive. Whether it is a layoff of two hundred people, six deaths in a fire at a manufacturing plant, or moving the company’s headquarters?from one place to another it should be delivered completely and all at once. Yes, the best way to deal with bad news is to release it all at once. Ii is a big mistake to let it come out piece by piece. Whatever the news is, get it out, along with a thoughtful plan for how management will deal with the problem read more