DELANY ON LEADERSHIP: ON THE POWER OF HAND-WRITTEN THANK YOU NOTES

DELANY ON LEADERSHIP: ON THE POWER OF HAND-WRITTEN THANK YOU NOTES

As children, we learned the “magic words” of please and thank you.?Most of us say them without thinking but we may also hear them without thinking.

Showing appreciation is such a powerful motivator and bonding catalyst. ?How does one make appreciation register?

In the business world, there are many ways to show appreciation – bonuses, promotions, awards/plaques and others.?There is no question that these are valuable.?However, one of the simplest, most powerful ways to communicate appreciation is with a hand-written note.

When was the last time you received a hand-written thank you note??Do you remember who sent it??Most likely you do.?Perhaps you even saved it?

A hand-written note sends a powerful message because it is so personal.?It communicates that your appreciation was worth your taking the time to compose a message, write it and send it. ??In a perfunctory world, hand-written thank you notes are genuine and one-to-one.?And that is why they have such power.