Define Your Yes

Define Your Yes

It’s nearing the end of the year and a natural time to look back on what worked and didn’t – and why.?Consider all the client transactions and prospect requests for the year.?

Many of us, at some point, have experienced?clients or?interested prospects asking for services we don’t provide.??

Can’t really blame them?– they have a challenge and just want to get it done and fixed. But just as you wouldn’t say to your plumber, “thanks for clearing that drain, now can you?fix?my doorbell?”?You?as a business owner?can’t expect to say yes to every request.?

Sometimes?the business owner?feels?“put on the spot”. They haven’t thought about this type of request and don’t know how to answer.?

Happens to me all the time, even after 17 years. Someone recently said,?“you’re such a great writer. Can you rewrite my website?”?

I was taken aback, and while I could attempt it, in all fairness, I don’t have the finesse of experience as a website copywriter, so I declined.??

My best tip for you is to make a list NOW. Open a new doc or list on your phone. Call it:??

What Is Ok And What Is Not Ok.?

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Gordon Marzano, MHRM

Human Resources Consultant

3 年

Good advice....thanks Susana Fonticoba

Tara Grey

Technology Consultant for seniors

3 年

Oh yes, this sounds very familiar, Susana!

super important message for the solopreneur

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