Default Password Review on your Xerox

The default password as we have known it is now a thing of the past. Let’s clear up some confusion about the default password on Xerox printers and why you are just now seeing the change.

First, here’s a quick explanation of why the change was made. A law in California changed the way passwords are handled for any device connected to the internet.?The California law (SB-327) states that manufacturers of any device connected to the internet (IoT-device) that want to sell their products in California must equip the devices with security features that include a unique password for each device manufactured. Manufacturers failing to do so will face enforcement from the California Attorney General and local officials.

Even if you are not in California, you may be affected by this law. Manufacturers cannot make this fundamental change to just the products going to California, so the change will be seen everywhere.

What this means to your Xerox printer is that the default password will now be the serial number of the machine. The password on most devices is case sensitive, so if your serial number contains letters, please use the correct case. The system administrator should then change the password to something unique and memorable. Be sure to store this new password in a secure location. You may have been prompted by the device for this new default password if the software/firmware is updated.

Instructions for changing the password are found in the online knowledge base for your printer at www.support.xerox.com. If your machine defaults to the serial number as the password, you should then change it to something else that will be secure and unique and that you can remember. This is one step in helping prevent a security breach. If you read my blog from a couple of years ago, you’ll learn more about how to be proactively protect your company.

Below is a video on changing the system administrator password. The steps are similar on most Xerox printers and multifunction devices.

Once you change the password from the default, if the new password is lost or forgotten a service technician visit may be required to reset it to the default.?If this occurs, contact us?for further assistance.?

The main takeaway is that depending on when the device was manufactured or the software/firmware version installed or upgraded, the default administrator password may be the device serial number instead of the original default.?Now you know!

Document Solutions of Springfield is proud to be the Xerox MFP and copier technology dealer serving southwest Missouri for over 30 years. With more than 100 years of Xerox technology experience, our goal is to provide the community with the latest products, solutions, technology trends & other means of information and help your company make educated business decisions.

Our job involves helping clients answer questions and find ways to achieve success by improving efficiency, productivity, and controlling costs.?

Visit us at documentsolutionsinc.net or come visit our showroom at Plaza Towers at the corner of Sunshine and Glenstone or call us at (417) 883-2416. We’re here to help!