DEDICATED TO SUPPORTING OUR CUSTOMERS FOR THE LONG TERM
Texelis’ heritage lies in being an international centre of manufacturing excellence. But thanks to a sustained programme of investment, we have created a highly skilled technical team dedicated to providing first-class support for our customers – whatever their location.
Spearheading Texelis customer support services around the globe, our team of specialists is focused on delivering training, support, spare parts and MRO consultation services for our partners, whether they operate Texelis equipment or that of third-party OEMs.
Whatever the requirement, the team will design a tailored support plan delivered either from our site in Limoges, via our extensive partners network, or by embedding personnel on-site with customer teams.
In addition to ensuring the availability of Texelis products in operation worldwide, we offer performance upgrades and re-engineering, refurbishment, MRO and support solutions for non-Texelis equipment. This is an increasingly important aspect of our defence business, as can be seen by our ongoing success in supporting VBCI armoured vehicles of the French Army. Our work on this fleet of vehicles includes renovating axles, gearboxes and transfer cases, as well as manufacturing new axles and components to keep these vehicles in prime condition for deployed operations around the globe. We are also part of the support network for the DGA’s Scorpion programme for Serval vehicle.
Our support team keeps tramway systems moving across Nice, Le Mans, Lyon, Grenoble, Orléans, Tours, Dijon and Toulouse, and support metro systems in Lausanne Paris, Mexico. In Amsterdam alone we will have refurbished 602 axles by the end of 2024 under an ongoing programme.
When it comes to maximising lifecycle value over the life of a product, renovation, repair and overhaul services provided by a trusted and skilled partner makes all the difference.
Our team is ready to support you with a dedicated plan to keep your equipment in top condition throughout its service life.