Be Decisive and Wait

Those iPod quarterly sales meetings in March 2002, June 2002, September 2002, December 2002, March 2003 and June 2003 must have been brutal.

The owners of 400 million iPods should be grateful that Steve Jobs didn't respond to these numbers with the 'decisiveness'?that many managers mistake for good decision making.

The first job of a Leader is to create the space.

Then hold it.

Hold it.

Hold...