December Newsletter

Christmas is early! Key 2023 Holiday Consumer Trends for Marketers to Unwrap

Discover our early Christmas presents for your business: Voice of Customer (VoC) insights ?? ?? that are set to revolutionize your marketing strategies. From evolving shopping preferences to emerging trends in customer expectations, explore the playbook for success in this festive season, equipped with data-backed trends that decode consumer behaviors. Read on and gear up to sleigh the holiday season with actionable insights and strategies that will transform your business approach!

Empower your marketing knowledge and strategies with generative AI! In this article, we show how combining AI with indexed ratings and reviews data expedite decision-making processes. We created a comprehensive marketing guide showcasing six diverse use cases spanning different industries. We highlight Wonder, our leading generative AI chatbot, as a prime example. Additionally, the guide offers practical prompts for relevant stakeholders, including Sales and Customer Service, to enhance future campaigns.

The Case of Coca-Cola: How Generative AI Opens Happiness for Beverage Brands

Calling all customer experience leaders in the beverage industry! In this blog post, we unravel the intriguing case study of Coca-Cola, delving deep into how cutting-edge Generative AI technology has opened doors to new realms of creativity and innovation for beverage companies. Prepare to be inspired as we showcase Wonderflow's chatbot, Wonder, as a leading example, combined with advanced natural language processing. Cheers to innovation and a taste of the future!

How Large Language Models (LLMs) Impact Translation

Dive into our latest blog post to uncover the seismic shift in language translation powered by Large Language Models (LLMs). Learn how these advanced models, like the ones driving our conversation, are reshaping linguistic boundaries, offering unparalleled accuracy, and revolutionizing cross-cultural communication. Don't miss out on this opportunity to stay ahead in the ever-evolving landscape of language translation!

Voice of the Customer (VoC) Glossary: Terms & Definitions to Stay Competitive in 2024

Stay one step ahead of the competition in 2024 in our updated CX glossary! We break down complex concepts into digestible nuggets, making it easier for you to integrate VoC insights seamlessly into your business strategies. Whether you're a seasoned professional or new to the game, this glossary is your go-to resource for mastering the language of customer satisfaction and loyalty.