A decade for two at SiteMinder

Fun, collaborative and rewarding are three words that ring true when speaking to Lianne Alidio and Jessica Wills on their 10-year anniversary at SiteMinder. As they mark a decade in the company today, we not only celebrate the growth and impact they’ve had at SiteMinder, but we shine a light on their journeys and reflections from the last 10 years.??

Meet Lianne, one of our applications operations engineers, who started her SiteMinder journey as part of a small support team and now focuses on the health of the production environment (identifying bugs, performance issues and the root cause of system problems).

When asked what keeps her excited about working for SiteMinder, Lianne says: “I’m still and most excited about the nature of the job and the people I work with. I have a wonderful team and colleagues that I can always count on.”?

Hustling, learning and collaborating over the last 10 years with a team that works 24x7x365 days is what she’s mostly proud of.

“Being able to assist other teams is always rewarding.”

And here’s Jessica, our global shared services manager, who has made our customers her priority.

“Working with awesome people everyday, keeping the customer at the forefront of my decision-making and being able to provide excellent customer service” is what keeps Jessica logging on.?

Talking about her team is where you really see Jessica’s passion shine through. She highlights that her “leadership skills, interpersonal skills and confidence have grown while helping others grow within SiteMinder over the years”.

Being able to work alongside and support a passionate, awesome and driven team in a fast-paced environment has accelerated Jessica’s development and allowed her to accomplish one of her proudest achievements – setting up our Bangkok and Manila offices.

As SiteMinder has grown, so too have Lianne and Jessica.

In honour of this milestone, we asked them to each share their top 5 reflections on the decade they’ve had here:

Top 5 reflections from Lianne:?

1. It is indeed true that time flies when you’re enjoying what you do. So, look for a role that feels like time just goes by so quickly. Find a role that you can maximise your strengths and give you a sense of fulfilment.?
2. Learn from your colleagues. Be open to new ideas and ask when needed. Be ready to accept mistakes and learn from them.?
3. Collaborate with the team. There is really power in teamwork. Remember to always give a helping hand.?
4. Build good relationships. Be kind and treat everyone with the same level of respect.
5. Give your best in what you do. Do things not necessarily perfectly but in a way that you’ll be proud of.?

Top 5 reflections from Jessica:?

1. Success is dependent on how you work as a team. Invest in each other, give praise when necessary and communicate thoughtfully.??
2. Have fun, enjoy what you do and get involved in the company's initiatives. It’s all about building a network of mentors, friendships and life experiences. Remember, the journey is the joy!?
3. Find a company that wants you to take leaps, share ideas and get out of your comfort zone to better your skills and, in doing so, grow the business, because this is your company now.?
4. Don’t be afraid to ask questions. It’s a powerful tool to seek guidance, feedback and your commitment to succeed. Embrace your vulnerabilities.?
5. If Covid has taught us anything, it’s to nurture your mind. Be mindful of your sleep, diet and exercise. Take time for yourself and create a space where you can recharge, find inspiration and think.

Join us in celebrating a decade in for Lianne and Jessica who both walked into SiteMinder’s Sydney office on 14 February 2012 not knowing that they would be toasting this day together, as colleagues AND friends!???