Death by a thousand shortcuts. Service recovery paradox. How to master conflict resolution.

Welcome to a new issue of the newsletter, “Journal of discoveries.”

Each week, I check a list of hundreds of sources of inspiration to spot exciting articles, videos, podcasts, and books on personal development, leadership, management, technology, and innovation.

While this newsletter will remain a free resource, you might consider becoming a paid subscriber on substack if you want to support my work. Thanks!

And now, let’s dive in!

One “must” for this week

"Death by a thousand shortcuts " by Sahil Bloom.

We live in an “ease-obsessed” world. Shortcuts, growth hacks, speed, and pleasure constantly conspire against us.

Nonetheless, meaningful achievements, such as building a fulfilling career, strong relationships, and a healthy lifestyle, require effort and struggle.

Prioritizing ease leads to poor decisions and that true happiness comes from the journey and the anticipation of achieving goals, rather than the attainment itself.

“Easy choices, hard life. Hard choices, easy life”

Personal development

• Death by a thousand shortcuts
• The quiet art of attention
• Tap into the “Hemingway effect” to finish what you start
• Frustrated by rejection? How to plan before you ask
• The AI power amplifier effect : how to turn GenAI into your secret career weapon
• Do emojis help or hurt our language?
• The case for a calmer and more intellectual life
• Mentalism, mind reading and the art of getting inside your head

Innovation

• Service recovery paradox
• New autonomous agents scale your team like never before
• Reclaiming our senses in a digital world
• The Serengeti plain: fallacies that aren’t fallacies
• Do AI detectors work? Students face false cheating accusations
• What happens in Vegas could shape the Metaverse
• ChatGPT voice guide : make AI your conversation partner
• Don’t price your product like an artist

Leadership and management

• How to master conflict resolution
• Organizational success: how to connect personal values with corporate culture
• Managers feel more connected to their organization's culture
• Systems thinking wisdom
• How to manage interruptions at work
• Six essential leadership skills , and how to develop them
• One company A/B tested hybrid work . Here’s what they found.
• The measurement trap

One book

“21 Lessons for the 21st Century ” by Yuval Noah Harari.

See you next Saturday,

Roberto

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