Death Of The LMS | 3 Nails In The Coffin

It's tough being a modern-day L&D leader.?

Especially in an era of economic uncertainty, disillusioned employees, and a rapidly-changing skills landscape.

Budgets are low, pressure to retain and develop staff is high, and employees are more disconnected than ever.

And there are two big problems behind all this pain:

? Approaches that put content before skills and people.

? Outdated tools that prevent L&D teams from taking a skills-first approach.

LMS, we’re talking about you!

So it’s no surprise 33% of companies are frustrated by their LMS and 25% are actively seeking a new solution.

That’s why we've identified the 3 biggest traps L&D leaders should avoid when creating a learning culture:

?? Before we start… Why not sign up the upcoming Live Webinar: The Death of the LMS, Wednesday, 10 May, 11 AM BST? ??

1. Scattered resources = scattered results

Think about the last time you learned something that had a significant impact on your career.

Where did that come from?

A book, podcast, colleague, YouTube video? We can almost guarantee that it wasn’t your LMS.?

So why do we spend so much time, money, and effort on LMSes? Especially when it’s evident that people are learning with or without L&D’s involvement.

L&D teams need a central place for learning

According to Beezy, more than half of employees (56%) have been unable to find digital documents while working remotely.

Learning is scattered across an ecosystem of skills, experts, and content from inside and outside your organisation. It’s no longer about a single platform, and someone needs to bring this all together like the conductor of an orchestra.?

L&D teams need a tool that helps them create an ecosystem for learning.

Otherwise, we end up with the classic scenario of people coming to your LMS in a moment of need, searching for information, and finding nothing that helps them solve the challenge, never to return again...

Not only is this bad for performance, it damages the reputation of L&D across the business.

2. Disconnected from the flow of work = not there in the moments that matter

In the wise words of Filip Lam, People Growth and L&D Expert:

“You shouldn’t be forcing people to come to your channel, learning should exist in the channels people already operate in.”?

The current problem is that we have two competing issues:

• 49% of employees want to learn at their point of need
• And workers switch between 10 apps 25 times per day .

We need to help people grow with the flow

This means a centralised place for learning where people know they can search for and find learning opportunities when they’re most motivated to solve problems (in the flow of work!).?

We call these ‘moments that matter’: situations where connecting someone to the right content shapes their performance. This will, in turn, create a positive feedback loop around learning and drive engagement.

For example, if you’re on a customer call and they ask a question you don’t know the answer to, being able to access relevant knowledge on that call is a moment that matters because it influences how you respond.

Because the LMS takes you out of the workflow to learn, it prevents this from happening.

HowNow, on the other hand, integrates with your Browser, Google, Slack, Teams or Google Drive to surface the right content at the moment of need (learn more ).?

3. L&D teams can't measure skills = struggle to prove business impact

If you can’t measure skills, how do you know where the skills gaps are (and if you’ve closed them)?

You don’t! And this is one of the biggest issues facing L&D.

If you’ve got no way of measuring skills, you’re not going to prioritise that in your L&D strategy or learning experiences.

And in a classic case of the tail wagging the dog, this often causes companies to prioritise the consumption of content over the development of skills.

Want to learn how to take a skills-first approach to learning??

Join us for the upcoming Live Webinar: The Death of the LMS , Wednesday, 10 May, 11 AM BST