Dear Agile Coach, Don’t be Flexible!

Dear Agile Coach, Don’t be Flexible!

Note: This article is addressed particularly to the Agile Coach community, but will be of interest to all Agile Professionals.

As Agile is about adapting to change, the title of this article is a contradictory one. Or should I say, "controversial"? Let me try to put my thoughts across to the fellow readers.

I have been interacting with Agile professionals holding various positions within their organisations. Their experience levels in "implementing" Agile range from beginners to experts. I keep hearing from them that they have their own versions of Agile in their organisations. The reason they say? They are unique, their customers and the challenges they face are different as compared to other organisations.

I totally agree on their uniqueness. But their "unique and customised" versions of Agile is what bothers me. The customisation of Agile has gone to such a great extent that it's not agile anymore, as I see it through the eyes of an "Agile" Coach. What makes me say this? Let me point out a few cases that I have experienced as an external Agile Coach:

  • Case 1: Being selective while practicing the Agile values and principles. For example, skipping retrospectives (inspect-and-adapt) for a really long time. In some extreme cases, never doing retrospectives as they find it unnecessary and a waste of time.
  • Case 2: Changing the real essence of these principles, just to suit their practical situations. For instance, Product Owners meet the engineering teams only once a week to discuss on the status of the current work.
  • Case 3: Using Agile as a plug-in on top of the existing traditional practices. For example, having independent sub-teams of programmers and testers within their Agile teams and calling it cross-functional, continuing with the same old audit practices, etc. (Read this article: "Agile is not a Plug-in")
  • Case 4: Waterfalling of Agile. Like, having phase-specific iterations like design, integration and hardening sprints, or phase-wise splitting of a sprint duration, etc.

In many of such instances, they try hard to convince me that "their version of Agile" is more practical, and expect me to be flexible with them in Agile implementation. Sad to say, in such organisations, Agile is no more.

So, my point is,

“An Agile Coach needs to be rigid with the Agile values and principles, and flexible with Agile methodology or framework."

Each of the Agile methodologies, frameworks, practices and tools, has its own pros and cons. And let me say this, none of them is perfect. All are great though, and some are more great than others. So knowledge of and experience in any or all of these are certainly going to be great tools in our armoury as "Agile Coaches". But, let's not fall in love with any particular framework or methodology. Be unbiased. 

"Being neutral towards the choice of methodology or framework will lead to multiple opportunities for improvements and ultimately, greater client satisfaction."

The Agile values and principles (https://agilemanifesto.org/) are powerful and complete in many ways. These are so basic and tried-and-tested human values, that these just can't be inefficient, if understood clearly and practised truly. The real challenge for an Agile Coach is to implement the right and appropriate practices around these values and principles. Please,

" Don’t customise Agile values and principles. Customise only the framework, methodology or tools. Customising Agile is actually not Agile anymore. In my opinion, it’s an abuse of Agile.”

Remember, we are "Agile" coaches first, and Scrum / Kanban / SAFe / LeSS / JIRA consultants next. As Agile Coaches, it's our responsibility and we must do our best to prevent the abuse of Agile


About the author: 

Vineet Patni is the Founder and Principal Agile Coach at ScaleUp (a company specialising in Enterprise Transformation to Lean-Agile). An avid learner and a passionate facilitator, Vineet has been assisting enterprises and individuals in becoming truly Agile. Check out his upcoming workshops (https://www.scaleupconsultants.com/). Please feel free to connect with him at [email protected] . 

Disclaimer: The opinions expressed in this post are the author's own. The author welcomes and respects any difference of opinion.

Sayali Thite

Agile Coach | SAFe?5 | ICP-ACC | ATF | PSM I | PSM II trained | CSM | PMP trained | Speaker

4 年

How beautifully articulated thoughts Vineet Patni?! Agree with you. Agile is more a mindset than a framework! #beingagile? is truly a practice

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Sonali Hadambar

Agile Coach | ICP-ACC | ICP-ENT | ICP-CAT | SAFe 5 Agilist

4 年

Wonderful article and by true sense while reading it I was able to co-relate it very well. There could be multiple scenarios in which Customize Agile is growing and I think that's where we as Agile Coach need dig into more to find the root cause of this challenge. Also certain times based on my experience I felt that , there are certain things which are out of control as agile coach and there influencing plays an important role. I believe customization and evolution are two different things, sometimes these get mixed up and hence there we get trapped. Thanks Vineet Patni for bringing this up, great article!!

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Chandra Mouli

Sr. Product Manager, BPM || Ex Infy, Securin

5 年

There is an interesting term for Point 4.. AgiFall! :) A perfect term when square pegs are fit in round holes & passed off for a perfect fit!

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Sheetal Atha

Transforming visions into reality through strategic program management, agile methodologies, and the creative power of design thinking. | Speaker | Coach |

5 年

I have been having similar thoughts and nice to see you write them here. I like your bold statement - Don’t customise Agile values and principles.

Salil Mahapatra

Project Manager- Business Transformation, Change Management, Business Analyst, Continuous Improvement, Agile Coach-ICP-ACC, CSPO,PSM at Standard Chartered Bank

6 年

Organisations and its leadership lack in-depth knowledge on agile and does not have a clear vision on what will/are they trying to achieve being agile. Here comes the confusion. Just to be in the trend they claim to be agile and hence customise it as per the need, which actually should not be in practise

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