Dealing with Difficult SMEs

Dealing with Difficult SMEs

Sherry Michaels Sherry Michaels

Sherry Michaels

Course and Learning Solutions Building @ Michaels & Associates | Workforce Performance

发布日期: 2019年4月18日
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Even with all your diligence, planning and commitment to the project, you may encounter SMEs who don't meet their obligations. See if these sound familiar to you…

  • They know it all. They want to be in charge and they don't see your value.
  • They are rarely available or they're late with most of their reviews.
  • They don't think they're the right SME for the project and they don't see how they can help.
  • They refuse to help. They are wedded to the things "we've always done this way" and have an "in your face" confrontational style.
  • They worry about the project. And they constantly inquire about deadlines.
  • They inundate you with information or they don't want to help you weed through for the key content.
  • They show no interest in the project and they're reluctant to participate. It's just one more job for them.
  • Or maybe they nit-pick everything and want to make lots of superfluous changes.

What do you do in these circumstances?

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