A Day in the Life: On Location with Auden Hospitality at Foxhills Country Club

A Day in the Life: On Location with Auden Hospitality at Foxhills Country Club

At Flo's, tucked away in Foxhills Country Club, something exciting is brewing. What used to be a simple café has now become the beating heart of our community—a place where members and resort guests come together to enjoy great food and even better company. So, let's take a peek behind the curtain and chat about how Auden Hospitality worked its magic to make it happen.

Transforming Tradition into Innovation

The journey began with a vision—to reimagine the cafe as more than just a place to grab a bite but as a gathering spot where stories are shared, and connections are made. Drawing upon our expertise in quick-service restaurants, we set out to infuse operational efficiency without compromising Foxhills' legacy of top-tier service.

Local Collaborations

Central to our approach was the integration of local businesses like Fego's, whose artisanal pastries became a cornerstone of our menu. By championing local suppliers, we not only ensured the freshest ingredients but also fostered a sense of community ownership within Foxhills.

Crafting Memorable Experiences, One Detail at a Time

Every aspect, from menu curation to service style, was meticulously crafted to resonate with our guests. Signature dishes were born not just out of culinary mastery but out of a desire to tell a story—one that speaks of passion, authenticity, and a deep-rooted connection to the local ethos. We didn't just aim to satisfy hunger; we aimed to create viral food moments with jaw-dropping, crave-able dishes that left our guests speechless and reaching for their phones to share the experience with their friends and followers.


Training for Transformation

But innovation is not just about what's on the plate—it's about the hands that serve it. Our staff underwent rigorous training, not only in the art of service but in the essence of our narrative. They became ambassadors of our vision, weaving tales with each interaction and leaving a lasting imprint on every guest.


From Standardisation to Personalisation

Behind the scenes, standardised processes ensured consistency, while efficient equipment streamlined operations to meet the demands of a bustling environment. Yet, amidst the hustle, we never lost sight of the human touch, infusing each encounter with warmth and hospitality. Take, for instance, our approach to ingredient measurement—a seemingly small detail with a significant impact. We utilised different coloured scoops of various weights to ensure consistency in taste and appearance, we've implemented similar precision in our methods. Each colour corresponds to a specific ingredient, simplifying the process, reducing the skill level required, and ultimately controlling costs without compromising on quality. It's these meticulous touches that elevate our standards and ensure every dish is a masterpiece, served with care and consistency.

Beyond Service: Creating Moments Worth Sharing

In the age of social media, experiences are not just lived but shared. We seized upon this phenomenon, creating 'user-generated moments' that transcended the ordinary—a crackling egg, a burst of flavour—that begged to be captured and shared, spreading our story far beyond the confines of Fox Hills.

A Legacy Reimagined

As the sun sets on another day at Foxhills Country Club, the echoes of laughter and the aroma of freshly baked pastries linger in the air. What was once a cafe is now a testament to the power of innovation, collaboration, and above all, hospitality. And as we bid adieu to today and welcome tomorrow, one thing remains certain—our journey has only just begun.

In partnership with Auden Hospitality, Foxhills Country Club has embarked on a new chapter—one where tradition and innovation converge to create moments that defy expectations and redefine the art of hospitality. Join us on this extraordinary journey, where every day is not just a day but a celebration of community, creativity, and the boundless possibilities that lie ahead.


If you would like to learn more about how we work at Auden Hospitality then visit our website by clicking the image above.

Michelle Moreno

Sharing a daily insight into Hospitality Leadership & Strategy I The most meaningful way to lead is to help others lead I Hospitality Titan Board Member I Co-author of Culture Club monthly article for Countertalk

11 个月

Come on!!!! Great Youtube clip Scot Turner Bal Mahey ! ????????????

回复
Allon R.

CEO at All On

11 个月

Hi Auden, congratulations on your recent project with Foxhills Country Club! It's always great to see companies like yours pushing the boundaries and thinking differently in the hospitality industry. I'm sure the new experiences you've crafted for their FB outlets will have a positive impact on their business. Keep up the great work and I look forward to seeing more innovative projects from Auden in the future. Best of luck! #thinkdifferently2024 #hospitalityinnovation

Bal Mahey

Helping hoteliers globally ?? to think differently about F&B to create outlets their guests will love ??

11 个月

Interesting stuff. Some familiar folk on here too! Was great working on this one.

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