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The latest news from the Code Governance Committee overseeing the General Insurance Code of Practice is both alarming and encouraging. It is alarming that so many breaches keep happening, but we are encouraged that finally, the many breaches by the insurance industry, particularly when it comes to claims handling and dealing with complaints, are being brought to the attention of the appropriate bodies.

"?????????????? ?????????????????? ???????? ???? ???????????????? ???????????????? ???????? ???????? ???????? ?????????????? ???? ?? “???????????????? ??????????”, ?????????? ?????? ???????????? ???? ?????????????????????? ???????????????? ?????? ?????????????????? ????????????????, ?????? ???????? ???????????????????? ??????????????????’?? ???????????? ???????????? ??????????. ???????????????? ???????????????? ???????????? ???? ????,?????? ???????? ?????????????????? ????????, ???????????????? ???????? ????,?????? ???? ?????? ???????????????? ???? ????????????. ?????? ?????? ???????? ?????????????????? ???????? ???????????????????????? ?????????????????????? ?????????????? ???? ?????? ???????????????? ???? ???????????? ?????? ????????????????????."

- (?????????????????? ???????? - 5???? ??????, 2020)

Did you know that a new General Insurance Code of Practice will be implemented by the end of this year, and the new Code also provides protections for 'vulnerable people' as well as increasing the requirements on insurance companies?

Check out the new Code at https://codeofpractice.com.au/2020/10/ICA001_COP_Literature_Code_On_Screen_SP_RGB_10.1_LR2.pdf

At Solve My Claim, we regularly report insurers to the Code Governance Committee for breaches in their obligations, and we will continue to do so.

We have been fighting for results that are more fair for our clients for 6 years now, and that fight is intensifying! Rest assured, we will not give up the fight for a fair and just insurance claims industry until every last insurer starts to do the right thing at all times!