Database set up

Database set up

Databases and CRM systems are a great way of setting up a system that can keep all your contacts in one place and allow you to track quotations, follow ups and annual service calls. We have used many systems over the years and find that Capsule CRM is the most cost effective and simplest to use.

Capsule allows you to:

·        Manage Contacts

Create lists, categorise contacts, create custom fields, create reports

 

·        Import contacts

Import all your contacts from one database or even multiple databases, even from LinkedIn

 

·        Export Contacts

Simply export your contacts to back up data

 

·        Managing Deals

Track all your potential sales enquiries and opportunities

 

·        Manage Cases

Ensure that clients are followed up as you would want to be

 

·        Tasks and Calendar

o Link tasks with Google calendars

o Receive emails when a task is due

o Allocate tasks to others

o Allocate tasks into the future with no fear of missing them

 

·        Managing Tracks

Set a track to ensure that when one action is complete, the next is instigated

 

·        Emails via the built in drop box

Store emails attached to the client

 

·        File storage

Attach files to the client, quotations, contracts etc

 

·        Accounts and billing

Link to Xero and have all your accounts simply at your fingertips

 

·        Integrated Apps to improve and simplify your business

Mailchimp

Wufoo forms

Xero

 

·        Capsule mobile

Have all your contacts tasks and notes at your fingertips on your phone

要查看或添加评论,请登录

Michele Ibbs (MCIM)的更多文章

  • Are you being bullied?

    Are you being bullied?

    Bullying can take many different forms, it can be physical, verbal, psychological or cyberbullying and you may not even…

    1 条评论
  • When do you follow up?

    When do you follow up?

    The 2021 Sales Enablement report is out, and the statistics are quite frightening! 1. 60% of customers say “no” four…

  • Who is the right person to take a call?

    Who is the right person to take a call?

    It is stated that it takes 7 seconds to make an impression over the phone. Imagine someone with a new enquiry calling…

  • Must have book for all SMEs

    Must have book for all SMEs

    Come out fighting is a well written book, cleverly broken down into sections that can be worked through at the reader's…

    1 条评论
  • Who sits and waits for the phone to ring?

    Who sits and waits for the phone to ring?

    It is very rare these days for a small company to employ a telephonist, therefore the person answering the phone is…

  • What Should You Consider When Hiring A VA?

    What Should You Consider When Hiring A VA?

    Click. There has to be a "click" between the VA and you.

    2 条评论
  • So you have quoted – who is following it up?

    So you have quoted – who is following it up?

    Many of us have to give quotations as part of our business, but so many times the quotations are not followed up – well…

    1 条评论
  • Taking all your own calls

    Taking all your own calls

    These days everyone in business seems to be so busy, making money for most means physically doing something other than…

    2 条评论
  • When is it the right time to hire a VA?

    When is it the right time to hire a VA?

    It's a rare thing for a business owner not to feel overwhelmed and as though they are wearing all the hats and doing…

  • Getting your money in

    Getting your money in

    You have done the work for your client and they are happy. You raise the invoice and hopefully the majority will pay on…

社区洞察

其他会员也浏览了