Database set up
Michele Ibbs (MCIM)
Virtual assistant | Call handling | Appointment bookings | Debt chasing | Trades support | Automation | AI | The Networking Queen |
Databases and CRM systems are a great way of setting up a system that can keep all your contacts in one place and allow you to track quotations, follow ups and annual service calls. We have used many systems over the years and find that Capsule CRM is the most cost effective and simplest to use.
Capsule allows you to:
· Manage Contacts
Create lists, categorise contacts, create custom fields, create reports
· Import contacts
Import all your contacts from one database or even multiple databases, even from LinkedIn
· Export Contacts
Simply export your contacts to back up data
· Managing Deals
Track all your potential sales enquiries and opportunities
· Manage Cases
Ensure that clients are followed up as you would want to be
· Tasks and Calendar
o Link tasks with Google calendars
o Receive emails when a task is due
o Allocate tasks to others
o Allocate tasks into the future with no fear of missing them
· Managing Tracks
Set a track to ensure that when one action is complete, the next is instigated
· Emails via the built in drop box
Store emails attached to the client
· File storage
Attach files to the client, quotations, contracts etc
· Accounts and billing
Link to Xero and have all your accounts simply at your fingertips
· Integrated Apps to improve and simplify your business
Mailchimp
Wufoo forms
Xero
· Capsule mobile
Have all your contacts tasks and notes at your fingertips on your phone