Data-Driven Response

Data-Driven Response

Historically, humanitarian responses were guided by humanitarians' experience, intuition, and on-the-ground assessments (IFRC, 2013). While effective to some extent, these approaches often faced challenges regarding timeliness, accuracy, and scalability (Meier, 2015). While sometimes valuable, the sector's reliance on traditional methods severely limited its ability to respond rapidly and effectively to large-scale crises (Van de Walle & Comes, 2015).

The transition towards a data-driven humanitarian response aligns with a broader trend across various sectors. As Ajunwa (2023) notes the principles of scientific management have long pushed for more data-driven operations, and technology plays a crucial role in enabling this shift. In the humanitarian sector, this transition was primarily driven by a push from donors and organizations seeking greater efficiency and accountability (Ramalingam et al., 2009). Early efforts to systematize data collection for decision-making in humanitarian responses can be traced back to the development of rapid needs assessment methodologies in the 1970s and 1980s (Darcy & Hofmann, 2003). These methods aimed to provide a more structured approach to understanding crises, although they were still limited by the technological constraints of the time.

As mentioned earlier, the rise of mobile technologies and the internet in the 1990s and early 2000s transformed data collection and sharing possibilities in humanitarian contexts. As noted by Coyle and Meier (2009), these technologies opened up new avenues for real-time information gathering and dissemination, laying the foundation for more data-driven approaches. Large-scale humanitarian crises, such as the 2010 Haiti earthquake, catalyzed the adoption of data-driven methods (IFRC, 2013). These large and complex events highlighted both the potential and the challenges of leveraging data and technology in humanitarian response (Meier, 2015). They demonstrated the need for more efficient, accurate, and scalable approaches to humanitarian action, further driving the sector towards data-driven methodologies.

Effective coordination is paramount in humanitarian responses, and its success significantly relies on the quality of data available (Darcy & Hofmann, 2003). Coordination challenges in humanitarian response are compounded by the complex leadership structures and the participation dynamics of various stakeholders, which can be mitigated through reliable data that enables informed decision-making and strategic planning (Lund, 2011). The increasing complexity of humanitarian crises and the growing number of actors involved have further emphasized the critical role of data in coordinating effective responses (OCHA, 2021). At the same time, tools such as OpenDataKit, Kobo Toolbox, and the Humanitarian Data Exchange (HDX) have been instrumental in establishing data workflows on this journey toward data-driven response (IFRC, 2024).

Inter-organizational coordination, particularly in the humanitarian sector, is fraught with difficulties arising from individualistic goals and technological disparities among various organizations (Lund, 2011). The increasing number of disasters and the diversity of responding organizations have further amplified these challenges, underscoring the need for effective information management that addresses information collection, production, and distribution (Maitland et al., 2009). This complex situation is then compounded by the ambiguity inherent in the early stages of emergencies, which requires responders to engage in iterative information exchanges to enable their understanding of the situation and verify the accuracy and implications of the information (Muhren & Van de Walle, 2010).

The significance of access to good data extends to the foundation of humanitarian principles, as noted by Read et al. (2016), which posit that data should serve operational needs and reflect the sector's ethos, underscoring the ethical dimension of data usage in humanitarian coordination. Mulder et al. (2016) further explore this ethical dimension, emphasizing the importance of responsible data practices in humanitarian contexts, balancing information needs with protecting vulnerable populations.

In recent years, the potential of data to transform humanitarian response has been increasingly recognized. As Bag et al. (2023) note, ?Organizations in the humanitarian sector may significantly enhance their ability to respond to disasters and create resilience by embracing digital technology and using data." This "will enable them to make informed decisions based on real-time insights, optimize resource allocation, and manage risks and vulnerabilities proactively” (p. 7-8). This sentiment is echoed by Meier (2015), who argues that integrating big data and advanced analytics into humanitarian operations can lead to more efficient and effective responses.

The importance of data in humanitarian response extends beyond just operational efficiency. Accurate and timely data is crucial for needs assessments, which form the basis for resource allocation and program design. Evidence-based needs assessments ensure that humanitarian assistance reaches those most need it (Darcy et al., 2013). Furthermore, access to good data plays a critical role in monitoring and evaluation, allowing organizations to assess the impact of their interventions and make necessary adjustments (Raftree & Bamberger, 2014). However, the increasing reliance on data in humanitarian response also presents challenges. Issues of data quality, interoperability, and accessibility can hinder effective data use (Qadir et al., 2016). Moreover, there are concerns about data protection and privacy, mainly when dealing with sensitive information in conflict or disaster settings (Raymond & Card, 2015).

Despite these challenges, the potential benefits of data-driven humanitarian response are significant. As technology evolves, new data collection, analysis, and application opportunities in humanitarian contexts emerge (Meesters, 2021). These technological advancements, from satellite imagery and remote sensing to mobile data collection and AI, open new possibilities for more efficient, effective, and accountable humanitarian action (Sandvik et al., 2014).

In conclusion, data has become an indispensable tool in modern humanitarian response. Its importance spans strategic planning and coordination to operational decision-making and impact assessment. As the humanitarian sector grapples with increasingly complex crises, using data will be crucial in meeting future challenges.


Ajunwa, I. (2023). The Quantified Worker: Law and Technology in the Modern Workplace. Cambridge University Press. https://www.cambridge.org/is/universitypress/subjects/law/employment-law/quantified-worker-law-and-technology-modern-workplace

Bag, S., Rahman, M. S., Srivastava, G., Giannakis, M., & Foropon, C. (2023). Data-driven digital transformation and the implications for antifragility in the humanitarian supply chain. International Journal of Production Economics, 266, 109059. https://doi.org/https://doi.org/10.1016/j.ijpe.2023.109059

Coyle, D., & Meier, P. (2009). New Technologies in Emergencies and Conflicts: The Role of Information and Social Networks. H. H. Initiative. https://hhi.harvard.edu/publications/new-technologies-emergencies-and-conflicts-role-information-and

Darcy, J., & Hofmann, C.-A. (2003). According to need? Needs assessment and decision-making in the humanitarian sector. ODI. https://odi.org/en/publications/according-to-need-needs-assessment-and-decision-making-in-the-humanitarian-sector/

Darcy, J., Stobaugh, H., Walker, P., & Maxwell, D. (2013). The use of evidence in humanitarian decision making ACAPS operational learning paper. TUFTS. https://fic.tufts.edu/publication-item/the-use-of-evidence-in-humanitarian-decision-making/

IFRC. (2013). World disasters report 2013: Focus on technology and the future of humanitarian action (IFRC Disaster Report, Issue. IFRC. https://www.ifrc.org/document/world-disasters-report-2013-focus-technology-and-future-humanitarian-action

IFRC. (2024). Collaborating and Delivering Digital Products & Solutions at the IFRC. IFRC. https://digital.ifrc.org/story/how-can-we-collaborate-and-scale-our-network

Lund, J. (2011). Humanitarian Coordination in Multi-Organizational Emergency Response Operations [Master, University of Copenhagen & University of Lund]. Copenhagen.

Maitland, C., Ngamassi, L., & Tapia, A. (2009, 10/05/2009). Information management and technology issues addressed by humanitarian relief coordination bodies. ISCRAM 2009, Gothenburg, Sweden.

Meesters, K. (2021). Crisis Information Management: From Technological Potential to Societal Impact. In E. Aarts, H. Fleuren, M. Sitskoorn, & T. Wilthagen (Eds.), The New Common: How the COVID-19 Pandemic is Transforming Society (pp. 153-159). Springer International Publishing. https://doi.org/10.1007/978-3-030-65355-2_22

Meier, P. (2015). Digital humanitarians: how big data is changing the face of humanitarian response. Crc Press.

Muhren, W. J., & Van de Walle, B. (2010). Sense-making and information management in emergency response. Bulletin of the American Society for Information Science and Technology, 36(5), 30-33.

OCHA. (2021). Global Humanitarian Overview 2021. OCHA. https://reliefweb.int/report/world/global-humanitarian-overview-2021-enarfres

Qadir, J., Ali, A., ur Rasool, R., Zwitter, A., Sathiaseelan, A., & Crowcroft, J. (2016). Crisis analytics: big data-driven crisis response. Journal of International Humanitarian Action, 1(1), 12. https://doi.org/10.1186/s41018-016-0013-9

Raftree, L., & Bamberger, M. (2014). Emerging Opportunities: Monitoring and Evaluation in a Tech-Enabled World. R. Foundation. https://www.rockefellerfoundation.org/report/monitoring-and-evaluation-in-a-tech-enabled-world/

Ramalingam, B., Mitchell, J., Borton, J., & Smart, K. (2009). Counting what counts: performance and effectiveness in the humanitarian sector. In ALNAP Review of Humanitarian Action. ALNAP. https://library.alnap.org/help-library/alnaps-8th-review-of-humanitarian-action-counting-what-counts-performance-and

Raymond, N., & Card, B. L. (2015). Applying humanitarian principles to current uses of information communication technologies: Gaps in doctrine and challenges to practice. H. H. Initiative. https://hhi.harvard.edu/publications/applying-humanitarian-principles-current-uses-information

Read, R., Taithe, B., & Mac Ginty, R. (2016). Data hubris? Humanitarian information systems and the mirage of technology. Third World Quarterly, 37(8), 1314-1331.

Sandvik, K. B., Gabrielsen Jumbert, M., Karlsrud, J., & Kaufmann, M. (2014). Humanitarian technology: a critical research agenda. International Review of the Red Cross, 96(893), 219-242. https://doi.org/10.1017/s1816383114000344

Van de Walle, B., & Comes, T. (2015). On the nature of information management in complex and natural disasters. Procedia Engineering, 107, 403-411.


Om Design

Trauma informed, and experienced. Here for you.

4 个月

All the methods mentioned are top down. I find the only viable means to provide actionable data short and long term is to give up the need for data ownership and embrace the digitally sovereign being.

Stefan Hopkins MSc FInSTR FICPEM

Disaster Search & Rescue/Recovery Specialist

4 个月

Gisli Olafsson thank you for your very informative post. There is a very clear need for humanitarian response to embrace technology. Playing devil's advocate, however, we must not become so focused on tech, that we lose sight of the importance of human experience, intuition and otg assessments.

Tanguy Balima, IT leadership, Entrepreneurship

I help organizations leverage information technology to achieve their goals and improve their performance.

4 个月

Informative, short and to the point. Thanks. With your permission, i would also like to add to your point to the ethical handling practice of data, the current growing trend in the south with emerging regulations for data sovereignty. Nowadays data is generally stored in the cloud outside of the juridictions of the data subjects, DPO roles generally centralised in the North with generally a very little knowledge of data protection regulations and other applicables frameworks (ministry of health guidelines/orders...etc) of the specific countries of the data subjects especially from the global south. Same goes for cybersecurity roles, some contexts use local systems of payments for instance with specific risks. Proceeding to data privacy risk analysis with in mind that perspective Can bring to light neglected elements by several organizations.

Sahid Sesay

SmartConnect IoT

4 个月

Prior to the need to respond, continuous electronic monitoring sets up the basis for data being streamed from the edge providing necessary early warnings. Thank you Hon. Gisli Olafsson

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