Dara By Sagent, a GPS system for the $14 trillion mortgage servicing sector

Sagent has been hard at work building out our future-of-mortgage servicing platform, Dara, which is set to go live soon with Mr. Cooper , America’s largest servicer. Below is a summary of a recent National Mortgage News op-ed from our CEO, Geno Paluso , highlighting how Dara is innovating mortgage servicing.?

Redefining Innovation in Mortgage Servicing?

Geno compares Dara’s potential to transform the $14T mortgage servicing sector to the revolutionary impact of GPS technology.

Just as GPS reshaped navigation by providing instant geolocation data, Dara offers a complete view of all servicing operations in real time, benefiting servicers, consumers, regulators, and investors.?

Comprehensive Solutions with Dara’s Six Components?

Geno goes on to emphasize that true innovation in servicing requires a solution that “covers it all.” Dara achieves this through its six primary components:?

• Dara Core: Essential tools for daily servicing operations and compliance at scale.?
• Dara Consumer: A mobile-first experience for homeowners that empowers customer self-service.?
• Dara Default: A suite for managing defaults with automated workflows to handle loss mitigation, claims, and foreclosures.?
• Dara Movement: Efficient data standards and document management.?
• Dara Data: Robust analytics and real-time data views.?
• Dara AI: AI-driven automation and predictive insights driving workflow and agent experiences. ?

Enhancing Efficiency and ROI?

Geno then highlighted two standout features of Dara that will drive efficiency and cost reductions for servicers, the revamped loss mitigation process known as Dara | Default, and Dara AI | Docs. ?

Dara Default streamlines homeowner applications for hardship assistance, while Dara AI | Docs transforms unstructured collateral into digitized records. ?

Preliminary ROI figures have shown that Dara can potentially lower operational costs for servicers by as much as 40%.*?

A Game-Changer for the Industry?

By offering a holistic, real-time view of operations, Dara is poised to set a new standard in the industry.?

Discover more about Dara by reading the full article on our website here.

* Based on a benchmark model of aggregate ops cost-per-loan reductions across boarding, cash processing, escrows, statements, call center, IA/IR, collections, loss mitigation, foreclosure, bankruptcy, claims, QA/QC, collateral management. Excludes other corporate cost (e.g., finance, HR) and cost of servicing platform. Contact us to model scenarios using your data.?

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