CyberArk Endpoint Privilege Manager

In the era of digital transformation, the protection of sensitive healthcare information has become a top priority for any organization. This is the true scenario for one of the nation’s leading dental support organizations, which supports over 900 dental offices across 25 states in the United States. With a large number of patients, dental practices, and team members relying on their services, they faced a major challenge in controlling and securing privileged accounts, passwords, and mobile devices. Users had been logging into various accounts and services with fixed credentials, making it difficult to track and manage access. This lack of control posed significant risks for patient data security.

The Challenge

As one of the largest dental support organizations in the country, they had to tackle the issue of controlling a rapidly growing number of privileged accounts, passwords, and mobile devices. The geographically dispersed teams presented an additional hurdle, as they all had highly privileged access to various systems and services. Furthermore, team members were logging into accounts and services with fixed credentials, which lacked the ability to regulate or monitor their activities.

The team members had access to approximately 20,000 clinical service websites, and in the past, passwords for these sites were recorded on an intranet-hosted spreadsheet. This method not only posed a high security risk but also made it challenging to maintain an effective access management system.

The Solution:

CyberArk Privilege Cloud, CyberArk workforce password management, and CyberArk Endpoint Privilege Manager are the applications that work together to provide a comprehensive security solution for the company.

·?CyberArk Privilege Cloud is used by 2,000 IT staff to access various devices and applications.

·?CyberArk Workforce Password Management securely stores and manages credentials for approximately 20,000 provider websites and online services.

·?CyberArk Endpoint Privilege Manager is installed on 5,000 laptops and roaming devices used by corporate staff and those working in supported dental practices.

Overall, the implementation of the CyberArk solution has greatly enhanced their security posture and streamlined their operations. With Privilege Cloud, Endpoint Privilege Manager, and workforce password management, they can effectively manage privileged accounts, protect sensitive data, and provide secure remote access to their systems. The cloud-first strategy has proven to be a wise decision for them, as it has allowed the organization to leverage the benefits of cloud technology while ensuring the highest level of security.