CxO, Call Centers, Gestalt IT, ERP, Networks, Virtualization, Backup, Google, AWS, IBM, Citrix, Security Events (311.4.Wednesday)
John J. McLaughlin
Editor-In-Chief, Board Member, Professional Services Engineer, Community leader
CxO
Call Centers
Gestalt IT
ERP
Networks
Virtualization
Backup
Google News
AWS News
IBM News
Citrix News
CxO Security Events
CxO
For IT Leaders, Operationalized Gen AI Is Still A Moving Target
The blistering pace of advancement in generative AI leaves companies struggling to effectively implement and measure the technology, while guarding against bias and risk....more
CxOTalk: Building Ethical AI: The 7 Principles Of Responsible Technology, With Juliette Powell (#826)
On CXOTalk episode 826, AI ethics expert Juliette Powell (author, "The AI Dilemma") reveals the 7 principles of responsible technology. Learn how to build ethical AI, avoid common pitfalls, and navigate this complex landscape. Essential listening for CXOs....more
What Is A Chief Data Officer? A Leader Who Creates Business Value From Data
A chief data officer (CDO) oversees a range of data-related functions to ensure your organization gets the most out of, arguably, its most valuable asset....more
Call Centers
What Is A Cloud Based Call Center?
Customer service is a defining factor in the customer experience, influencing everything from a customer's purchasing decisions to their brand loyalty. You can't provide top-notch customer service without a simple, reliable way for customers to communicate with you. That's where a cloud-based call center comes in....more
The Role Of Cloud Computing In Modernizing Contact Center Operations
Have you ever wondered about the role of cloud call center software? The answer lies in its transformative power that enhances customer satisfaction....more
Contact Center Experience: How To Better Build & Improve It
Contact centers are the powerhouses that deliver great customer service and create positive customer experiences. But it takes more than software alone to deliver exceptional support....more
Gestalt IT
Private AI is a Reality with Chris Wolf from VMware by Broadcom
AI is all about data, so it is no surprise that enterprises are deploying their own private AI inside the firewall. This episode of Utilizing Tech brings Chris Wolf, Global Head of AI and Advanced Services at VMware by Broadcom, to discuss private AI with Frederic Van Haren and Stephen Foskett....more
ERP
How CIOs can prepare for the stumbling blocks of ERP migration
Security, data and integration issues plague ERP overhauls. But planning and change management can lead businesses to clear advantages....more
8 ERP Use Cases To Consider Before Buying An ERP System
Choosing the right ERP system requires considering a dizzying array of factors from company size to business goals. Here are eight common use cases that can simplify your research....more
Networks
领英推荐
The Future Of AI Needs Ethernet (38:33)
The development of AI networking is moving forward and Ethernet is taking a prime role in how workloads will communicate....more
Virtualization
What Is Desktop Virtualization?
Desktop virtualization is the concept of isolating a logical operating system (OS) instance from the client used to access it....more
Backup
Storage And Backup Spend In 2024 Targets Risk And Resilience
The TechTarget and ESG spending intentions survey finds big bias towards averting risk and building organisational resilience, but on-premise storage a significant planned outlay...more
Storage & Backups Under Attack. This Is What To Do About It
Over the past few months there has been a significant increase in publicized attacks on storage & backup systems...more
Google News
New Service Exposes Telco Capabilities Through APIs To Third-Party Developers
Network service exposure and monetization via standardized APIs has been a focus area for many Communications Service Providers (CSPs) globally for several years now....more
Google Cloud Adds Vector Support To All Its Database Offerings
Cloud service providers, including Google Cloud, are in a race to add vector support and other AI-related features as they try to get the first-mover advantage....more
BigQuery And AlloyDB Hit Major Milestone With AI-Enabled Updates
While generative AI is a revolutionary technology that's disrupting industries and transforming business operations, its success depends on data. Data is crucial for AI, as it is the foundation upon which machine learning algorithms learn, are grounded, make predictions, and improve performance over time....more
A Year In The Cybersecurity Trenches With Mandiant Managed Defense
From the front lines of cyber investigations, the Mandiant Managed Defense team observes how cybercriminals find ways to avoid defenses, exploit weaknesses, and stay under the radar. We work around the clock to develop new techniques to identify attacks and stop breaches for our clients....more
AWS News
NTT DOCOMO Selects AWS to Deploy Nationwide 5G Open Radio Access Network
Japan's leading mobile operator collaborates with AWS to drive end to end resiliency, flexibility, and energy efficiency of 5G network...more
AWS To Launch An Infrastructure Region In Mexico
AWS Mexico (Central) Region will enable customers to run workloads and securely store their content in Mexico while serving end users with even lower latency; New Region reflects AWS's long-term commitment to meeting high demand for cloud services in Latin America...more
IBM News
New IBM Study Data Reveals 74% of Energy & Utility Companies Surveyed Embracing AI
63% of Energy CEOs surveyed expect to realize value from generative AI and automation...more
IBM Study: Sustainability Remains a Business Imperative, But Current Approaches are Falling Short
Three-quarters (76%) of surveyed executives agree that sustainability is central to their business, but nearly half (47%) say they struggle to fund sustainability investments...more
IBM Announces Availability of Open-Source Mistral AI Model on watsonx, Expands Model Choice to Help Enterprises Scale AI with Trust and Flexibility
IBM offers an optimized version of Mixtral-8x7B that showed potential to cut latency by up to 75%; Adds to growing catalogue of IBM, third-party and open-source models to give clients choice and flexibility...more
Here's What Policymakers Can Do About Deepfakes, Right Now
Deepfakes - realistic AI-generated audio, video, or images that can recreate a person's likeness - are one of the most pressing challenges posed by generative AI, given the potential for bad actors to use it to undermine democracy, exploit artists and performers, and harass and harm everyday people...more
Citrix News
Get Early Access To The New Citrix Workspace App LTSR
As part of our ongoing dedication to meeting customers where they are in their deployment journeys, we are soon delivering a new Citrix Virtual Apps and Desktops Long Term Service Release (LTSR). The LTSR is most eagerly anticipated by organizations prioritizing predictability in their environments....more
Deliver Standardized Ux For Healthcare With 10ZiG Citrix-Ready Endpoints & Management
For over a decade, 10ZiG Technology has been a leader in supporting healthcare customers with Citrix innovations and use cases....more
ControlUp + Citrix: Virtual Healthcare Access Guaranteed
The healthcare industry has seen significant increases in the use of technologies to improve patient care, especially over the past few years....more
CxO Security Events
Cybersecurity's Hottest New Technologies: What You Need To Know (March 21st)
Join us March 21, 2024, as we discuss some of the most promising emerging cybersecurity technologies and how you can adopt them into your organizations....more
InformationWeek: The CISO's Guide to the Software Supply Chain (March 21st)
How do you get a better handle on all the code you're running so you can support developers, manage risks, and respond to change smoothly and safely? Getting it wrong can be costly for the business and for the executive....more
ITProToday: What Flavor of SASE is Best for You? (March 28th)
Join Tim Roddy, VP of Marketing at Open Systems, who will outline an analysis framework that can help you choose which SASE option is best for your organization....more