CxO, Call Centers, Edge, Server, Networks, IoT, Backup, Sales, Cisco, Microsoft, CxO Events (305.2.Tuesday)
John J. McLaughlin
Editor-In-Chief, Board Member, Professional Services Engineer, Community leader
CxO
Call Centers
Edge
Server
Networks
IoT
Backup
Sales
Cisco News
Microsoft News
CxO Events
CxO
IT leaders must bring a pragmatic technology lens to gen AI's potential - and its pitfalls - by optimizing their strategies for use cases first.
Whether it's a natural disaster, a hardware failure, or a cyberattack, IT leaders face myriad challenges when it comes to managing and mitigating IT risks.
Sustainability risk management (SRM) is a business strategy that aligns profit goals with a company's environmental, social and governance (ESG) policies.
Digital transformation is a foundational change in how an organization delivers value to its customers. Here is what transformation entails, along with tips to ensure your company is on the correct course.
Call Centers
Contact center workforce software enables companies to manage their call center employees' schedules, activities, and performance. In businesses where call center responsiveness to incoming calls is critical, contact center workforce software helps businesses run the line of business efficiently.
Call centers are essential for helping medium and large businesses manage communication with customers. But trying to organize an in-house call center can be costly and labor-intensive, especially if your company has limited resources.
AI is transforming the customer service experience by making contact centers and their agents more efficient than ever. But how does it work, and what are the benefits?
Edge
Edge computing has emerged as a transformative technology for frontline workers in the industrial sector. For industrial sector organizations, frontline workers play a crucial role in achieving productivity, efficiency, and safety targets. To empower these workers and increase their influence, edge computing has become a critical enabler.
Those that follow trends with a keen eye know what a trailblazing technology edge computing is. A brand-new take on the earlier paradigms of cloud and datacenter computing, edge computing heralds a new era of computing where data processing happens right where data originates.
Near Edge and far Edge are utilitarian terms - they tell us where the Edge 'is'. Namely, the near edge tells us it is most likely on-premises, such as a hardware deployment in a brick-and-mortar store, while the far Edge can be a couple of hundred miles away, like with a Cloud or CDN.
Server
领英推荐
Amazon is the most successful manufacturer of Arm server chips, accounting for just over half of Arm-based server CPUs currently deployed, while some chipmakers are also now betting on Arm-based Windows PCs.
Networks
Network automation tools abound. But getting them to work together is hard work.
IoT
The internet-of-things (IoT) has given us a digitized network of devices and systems that all use the internet to communicate. From the smartphone in your hand to the laptop on your desk and even the industrial equipment you may see on the road, IoT has transformed how most of us lead our professional and personal lives.
Backup
With the rise of ransomware attacks, it has become crucial for businesses to adopt and innovate on their backup policies and procedures to remain effective and prevent attacks.
Sales
Some of our favorite B2B sales and marketing posts from around the web we found this week.
In sales, we know how much better and different our product is from the alternatives, but our prospects always want to put us into the commodity trap. So how do we avoid this to be on the same page? This is the topic of today's episode of The Brutal Truth.
Cisco News
The constant evolution of the digital world has not only presented an abundance of opportunities, but also raised an equal amount of security challenges, ransomware being one of the most sinister
Annually, Cisco has 16 million customer exchanges. That massive amount of information is fodder for our AI crucible. From it, we forged Webex Chat Assistant, merging technology and service innovations.
IoT has come of age. Early adopters have proven its worth as the Internet of Things has made organizations more efficient, sustainable, and capable of realizing new business models and revenue streams. The sky is the limit in what we can do with IoT, as millions to billions to trillions of connected devices come online making this the single greatest digital business transformation that most of us will see in our lifetime.
Telemetry data holds the key to flawless, secure, and performant digital experiences
Microsoft News
New research highlights three key times when bringing employees and teams together in person creates lasting connection
New Azure Large Instances allows healthcare providers to manage large EHR database loads using public cloud-hosted infrastructure
Frontline workers represent the face of organizations and make up the lion's share of the workforce. Gartner estimates that there are 2.7 billion frontline workers - more than twice the number of desk-based workers.
We're still here. Indigenous people, that is. I'm one of them. I am from the Eastern Band of Cherokee Indians and Cherokee Nation. I enjoy creating beadwork like my ancestors before me, or rather I am learning to.
CxO Events
Learn about the latest Cloud, Security, DevOps, Application Modernization and Generative AI/Chatbot Innovations on the Google Cloud Platform. Two (2) CPE credit hours are provided.
At DataOps Day, we'll take a deep dive into the world of data and DataOps. Join us to hear from data and business leaders who have adopted DataOps to achieve their goals for quality, security and speed.
In the current fast-paced world of software development, efficient CI/CD pipelines are integral to delivering high-quality software promptly. However, building and maintaining these pipelines can be a complex task, and streamlining processes, minimizing failures and reducing cycle times can further complicate the process. In this timely and informative session, Sauce Labs explains how you can unravel the intricacies and optimize your continuous integration and continuous delivery (CI/CD) pipelines
While there are many benefits to using these tools, AI also introduces legal and ethical issues. What measures should be implemented to address potential risks? Are there any guidelines and regulations? How do we determine ownership of the AI-generated code?
Every week we curate enterprise IT content and produce a white-label, enterprise IT newsletter service that is designed to help B2B sales reps keep their name and information in front of customers and prospects by providing them with trusted news and insights