Customisation and integration…

Turning a great product into an turnkey solution.

timeware? workforce management solutions has two unique selling points, its extensive customisation potential and its ability to integrate with other applications.

Customisation

Over 95% of businesses using timeware? Professional have implemented at least one unique customisation project. This means that the majority of timeware? customers benefit from a unique business tool that provides a maximum return on their product investment. Customisation projects range from the simple to extremely complex. A simple example could be when a business requires that a new employee record cannot be created unless certain fields have been completed in the personnel module. An example of a more complex requirement could be work pattern related, where a shift allowance is awarded to an employee based on the time of the day and the day of the week that the shift was actually worked. Customisation is not limited to individual modules, for example a company may want managers to receive an email notification when an employee enters the building through an access controlled door but fails to make an attendance booking prior to the start of their shift.

Integration

timeware? has a proven track record of successful integration projects. These primarily involve connecting timeware? to another software package, for example a Payroll or HR system and processing data from one location to another. In most cases, either timeware? or the third party software becomes the ‘primary’ system, feeding data to the ‘secondary’. In the case of an HR system integration, new employee data may be entered into the HR system which in turn passes basic personnel data to timeware? . This simple process eliminates the problems associated with duplicate data entry and reduces the chance of human error. When a person leaves the company, the HR system is updated accordingly and the integration allows timeware? to class the person as a leaver, eliminating them from any further attendance or absence management processes. Integration projects have included third party HR, Payroll, Job costing packages and Access control systems.

A well planned customisation or integration project can turn a great product into an turnkey solution.