Customer Sector Analysis
On Wednesday 17th July in the House of Lords, HM King Charles III delivered the King’s Speech. Reporting on the event, Reuters news agency lists a proposed range of forthcoming bills, from planning reform to nationalisation of the railways and from English regional devolution to cyber security.
Five Missions
The first of the Labour party’s “Five Missions to Rebuild Britain” laid out in its pre-election manifesto for July 4th 2024 was to:
“Kickstart economic growth to secure the highest sustained growth in the G7 – with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.”
Being more specific, the manifesto claimed that:
“Labour will take a sectoral approach and be clear-eyed about where the UK enjoys advantages over other countries. Our approach will back what makes Britain great: our excellent research institutions, professional services, advanced manufacturing, and creative sectors, on the approach we will take to policy. In government, we will set out plans for these and other vital sectors of the economy.”
The manifesto highlights a range of UK fields that have a deserved reputation for excellence. Relay’s specialisation in the collection, transport, delivery and installation of high value sophisticated electronic equipment means that we regularly service these sectors mentioned and others that are committed to reaching the highest levels of achievement, such as healthcare and education.
Meeting Key Sector Demands
For many years, Relay has provided transport and logistics services for all these key areas mentioned in the new government’s election manifesto. For instance, here are case study examples we have posted on our website:
“The delivery and installation of 87 bespoke Microbiological Safety Cabinets (MSCs) to various laboratories at the new Francis Crick Institute in London’s busy King’s Cross area required careful logistics planning and skilled management.”
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“Working with the Panalpina Group, one of the world’s leading providers of supply chain solutions, to deliver the hardware, telecoms racks and equipment necessary to upgrade the UK to 4G connectivity.”
Relay has also successfully worked for many organisations in the creative sector, particularly with the transport and installation of AV equipment for entertainment venues.
Today’s Logistics Issue
The new government has promised to “hit the ground running” and its first few weeks in office has indicated that it fully intends to do so. But challenges come thick and fast.
Some of these can be unpredictable, such as the global disruption caused by an outage relating to a minor content update affecting Microsoft Windows systems which occurred last month on Friday 19th July.
On the same day, Wikipedia recorded the global impact:
“Outages were experienced worldwide.?As many IT systems across the world use Windows and the CrowdStrike software, outages were reported across many business sectors.?More than 1,000 flights were cancelled globally,[15]?the travel sector in general being the most affected. The company CrowdStrike whose update has caused the problems has approximately 24,000 customers,?and so the number of individual computers affected is hard to estimate as many of the 24,000 customers are large organisations.”
However even before this event, there were major issues affecting international travel and trade, as claimed by our award-winning trade association Logistics UK in a media release on 17th July:
“With summer holiday traffic expected to build at Channel ports from this weekend, Logistics UK – as the body representing the industry across the UK – is urging Keir Starmer’s government to prioritise sorting the issues which have yet to be solved about moving goods across the UK’s borders. In addition, the group is pressing for urgent action to smooth the introduction of the European Entry and Exit System (EES), which will apply to UK nationals entering the EU from Britain from October this year. Otherwise, as Kevin Green, Logistics UK’s policy director explains, delays at the UK’s borders could be commonplace, not simply an occasional inconvenience at the start of the holiday season.”
There is definitely much to be done, but the government will have support in all business sectors, including our own, for bringing renewed growth and economic stability to the UK!