Customer Advisory Boards That Deliver Value
Satrix Solutions
Full Service Customer Experience/Intelligence, Voice Of Customer (VoC), Employee Engagement Market Research Agency
Quantify the ROI of your CAB. Read our five tips to ensure your Customer Advisory Board delivers value to both customers and the company.
CX Hall Of Famer Shares His Secrets
Jim Iyoob 's journey, beginning as a humble call center agent in the 90s and culminating in an illustrious career that reshaped the customer experience landscape, is a testament to the power of perseverance and innovation.
Employee Spotlight
Get to know Satrix Solutions' Director, Reporting & Analytics, Dan Genord .
Effective Customer Success Strategies
Kevin McCahill 's unique journey has propelled him to the forefront of CS, where he now focuses on customer retention, churn reduction, and elevating the customer experience.