Customer Acquisition

Technology has been thriving at a very fast scale in India. New customisations coming up at the user front so every company can sell their products to maximum market share and become the brand that everyone wishes that they are.

We at ALTA also focus on giving the best out of which a customer can get. Our tech in Home Automation and Digital Door Locks is on the top of the line with the best kind of luxury a customer can expect. When looking at from a customer perspective, It has to be efficient, fast and also comfortable to use Also what customers look at is the after sales service. In India we are driven by the service factor and the Industry we are working in is a totally a service industry where customer is the king and his problems are is our priority.

More than that any company has to understand that whatever they are selling in the market, that trust is most important.

• The trust from products.
• The trust from the company.
• The trust from Marketing.
• The trust from Sales Personnel.

What a company shows and what they sell is very misleading and that trend not today but been in existent for a very long time. A little tweak to grab the customers attention and the boom , the Customer doesn't get what he had expected. That's a business you lost right there but also future retention form the same is also a loss to the company. Your customer acquisition cost will increase very drastically. When converting leads we at ALTA make sure that we are just not adding a customer but a family member to our esteem organization. Going the extra mile to make your customer happy is what should be the moto. Its like impressing a girl while asking her to be in a relationship, with all the promises and vision about the future but in all good thought and Trust.

So even if you have the best in class products and best in class technology an spending a lot of money on R&D, but no efforts in sales or marketing in gaining their trust for your products and Brand then all is a no show. So train your teams in such a way that they act very truthfully in convincing with Dignity, Respect and most importantly Trust.