Culture - whose responsibility is it?
Louisa Latham
People Change/Transformation expert and Leadership Coach at BearingPoint
So apparently the No.1 concern for many organisations globally is the challenges of maintaining culture in a hybrid world.
Really interesting article in the Harvard Business Review around how we can approach this, Company Culture Is Everyone’s Responsibility (hbr.org), in particular the recognition that whilst culture may be defined as a strategic goal, ultimately culture is the 'lived' experience within an organisation - and the power to bring it to life sits not with the board but with those influencing "employees; daily experience" - the Managers and team leaders. But if Managers are supporting the employees, who is 'bringing it to life' for the Managers?
?Not that I want to criticise Harvard!! - but for me, despite the article focusing on developing a 'shared-responsibility approach to culture-building' the last sentence suggests they are missing the point when they say - "The new job of the CEO and senior management team is not to hand company culture down from on high but to prioritize it and allocate the resources to ensure it".?
Let's just look at that last bit of the sentence again - "…..allocate the resources to ensure it" - sorry but no! It seems we are back where we started with 'strategy' and 'tasks'!
Of course that's where it must begin, along with clear collaborative communication, but the senior management team surely ARE the 'resources'?i.e. they should be delivering it themselves - not just talking it, but walking it through their own daily interactions and behaviours.
So how much 'walking' goes on in your workplace? Or is it all just 'hot air'?
Senior Supply Chain and Retail advisor and Non-Executive Director
3 年Couldn't agree more Louisa
CEO @ The Sloane Agency | Leadership Development Coach & Consultant | Founding Actuator? at the Culture Fix Academy? | Ambassador for the Professional Development Academy
3 年Absolutely!
Partner at PwC
3 年Wholeheartedly agree Louisa Latham