Culture is like the breeze.

It’s invisible yet its effect can be seen and felt throughout the organisation. When it is blowing in your direction it makes for smooth sailing - when it is blowing against you everything is more difficult. Also, culture is not static – in these times of drastic change leaders should be fully understanding of how to achieve the right culture and regularly adjust it to be relevant to today’s business climate. For new business strategies you need to adjust or introduce new employee behaviours to ensure its success.

For organisations seeking to continuously improve and become more agile and creative, culture change is often the most difficult part of the transformation. Holistic Continuous Improvement demands new behaviours from leaders and employees to relentlessly drive operational excellence and efficiency. It’s not just about systems, process and results – it’s understanding how crucial culture is in supporting these.

But culture change can’t be achieved through top-down mandate. It lives in the collective hearts and habits (behaviours) of employees and their shared perception of ‘how things are done around here.’ Someone with authority can demand compliance, but they can’t dictate optimism, trust, conviction, or creativity.

The importance of investing in culture and change on the Lean-Agile journey cannot be overstated. Engaging all employees in simple problem solving develops a Continuous Improvement mentality - excellence is a way of life.

Outside of work most employees have important responsibilities, are skilled in hobbies, yet in work we fail to engage and skill them up in a fundamental part of their job - to solve daily problems quickly and robustly. Firefighting, using workarounds, reworking and best guessing fixes only causes more waste and loses customers.

It's vital that employees in all areas are given a standard method, skills and encouragement to solve any problems they see. Harness the wonderful diverse experience, ideas and skills of the entire workforce - a revolution against broken processes. Currently, how much is their silence about problems costing your organisation?

Leaders should be well versed in 'behavioural based management' as understanding how to effect changes to employees’ behaviour is vital for driving successful results.

?????? ?????? ???????????????? ????????????????: No behaviour change = No lasting success.

Show commitment to holistic Continuous Improvement and demonstrate servant leadership by engaging all employees in simple problem solving – problem seekers and problem solvers - a step closer to operational excellence.

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Results will improve as your problem solving capability increases.

Deploy ???????????????????- enable all employees in '?????????? ???????????????? ?????????? ??????' via a rapid Train The Trainer approach, and supporting this by a proven ?????????????????? ???????????? model Crucial Influence?, ensures the skills learnt become habit, cultural.

Simple and inexpensive. Any size organisation. Materials customised and branded for clients.

All employees habitually looking for, recognising and speaking up about any problems they see - how good would that be! Change their behaviour and you too can be an organisation where that's cultural.

It's not about Software, Certification, a project database, Sponsors, Tollgates or Charters - keep it simple - just extensive use of an organisation-wide ???????????? for problem solving!

When you deploy an initiative like ProSolver? the benefits are not just a ‘one off’ - the benefit grows as you get better, employees become well practiced and it becomes a way of life.

You might ask – what is the ROI - when will I realise the benefits??I would push back and ask, ‘how much is waste in all its forms costing you annually, at present?’?Of course - you have no idea – no organisation knows how many problems they have. Look at it like this - investing in all employees looking for, recognising and speaking up about problems is a ???????? ???? ????????????????????. It’s far cheaper than the cost of appraisal and the cost of internal or external failure.

Let's solver problems.

Let's change behaviour.

Let's talk.

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#productivity

#culture

#change

#engagement

#agile

#leadership

#management

#leansixsigma

#strategy

#creativity

#transformation