"Culture Eats Strategy for Breakfast"
A senior physician executive with a large Blues plan reminded me recently of management guru Peter Drucker’s above quote. We were, as is often the case in my conversations with industry leaders, discussing the importance of culture and to a certain extent, how to drive innovation, sometimes in spite of an organization’s culture.
Based on similar conversations with scores of payer, provider, and healthcare technology leaders, there is an urgent need for many in our industry to cultivate cultures that are more nimble, less risk-averse, and more conducive to transformational change (e.g., embracing Value Based Care, Digital Health, Artificial Intelligence, Population Health, Telehealth, Remote Patient Monitoring, Data & Analytics, etc.).
To this end, I highly recommend the recently published Courageous Cultures (Hurt, Karin; Dye, David. HarperCollins Leadership, 2020). It’s a well-written & detailed analysis of behaviors & attributes that sabotage corporate cultures. More importantly, it offers a practical roadmap for leaders to begin transforming their organizations into ones that welcome innovative ideas and disruptive leaders while instilling a mindset that challenges the status quo and embraces an ongoing quest for identifying areas for improvement.
Obviously, we also now have the added challenge of navigating cultural transformation in a post-pandemic world. Here are some potentially helpful insights on that front: Your Employees Are Returning! Time for a Culture Change.
As always, I'd welcome your feedback and insights and I thank you for reading.
? Steve McGovern and Executive Search Insights, 2021. Unauthorized use and/or duplication of this material without express and written permission from this blog’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Steve McGovern and Executive Search Insights with appropriate and specific direction to the original content.
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