Cultivating Effective Communication: The Full Cycle of Understanding and Action
Batya Comunale
I Help 100's Of Dentists, Orthodontist & Podiatrist Scale Their Practice 2-3X Using My Proven Strategies | 2X Nominated Entrepreneur Of The Year Award | Ready To Generate More Patients?
Effective communication skills encompass more than just delivering a message; they involve a complete cycle of actions that ensure the message is understood, acknowledged, and acted upon. Here's a breakdown of how communication involves a follow-up and a complete cycle of action:
1. Sender's Intention:
The communication process begins with the sender having a clear intention or message to convey. This message could be information, a request, an idea, or any other form of communication.
2. Encoding and Delivery:
The sender encodes the message into words, gestures, or other forms of communication and delivers it to the receiver through a chosen channel, such as speaking, writing, or body language.
3. Receiver's Reception:
The receiver then receives the message and begins the process of decoding and understanding it. This stage involves active listening or attentive reading to accurately comprehend the sender's intention.
4. Feedback and Clarification:
To ensure accurate understanding, the receiver provides feedback or seeks clarification if any part of the message is unclear or ambiguous. This step promotes two-way communication and helps address any potential misunderstandings.
5. Acknowledgment:
Once the message is understood, the receiver acknowledges receipt and comprehension of the message. This acknowledgment confirms that the message reached its intended target and was successfully decoded.
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6. Internalization and Consideration:
The receiver processes the message internally, considering its implications, relevance, and potential actions that need to be taken based on the information received.
7. Decision and Action:
The receiver makes decisions and takes actions based on the information received. These actions could involve responding to a request, completing a task, sharing the information further, or any other appropriate response.
8. Follow-up and Confirmation:
A crucial step in the communication cycle is follow-up. The sender may follow up with the receiver to confirm whether the desired action was taken or if any additional information or assistance is required.
9. Continuous Loop:
Effective communication involves a continuous loop of these steps, especially when the message is complex or involves ongoing interaction. The cycle ensures that information flows back and forth, allowing for adjustments, updates, and additional communication as needed.
Benefits of Completing the Cycle:
In conclusion, effective communication skills encompass the entire cycle of action, from the sender's initial intention to the receiver's acknowledgment and subsequent actions. Following up and completing this cycle ensures that messages are accurately understood and appropriately acted upon, leading to successful interactions in various aspects of life.
Restorative Dentist @ Premier Smile Center
1 年Amazing
Reliable Dental Studio A 5 Star Dental Lab for 32 years
1 年This is great stuff, Batya. These points about communication may SEEM obvious to some, but almost none of us observe them all in our dealings with people. It's about time you spread your wisdom far beyond just the dental community!