Cultivating a _Creator Mindset: 5 Life-Changing Lessons for creating products that add value

As a digital innovator committed to making a positive impact on society, it’s been a rollercoaster journey over 25 years culminating in founding an agency with 2 friends from my college days, selling to a leading agency group after years working my way round large global agencies. Now I embark on a new journey,? but to grow you have to evolve - so I took time out to have a reset - meditation, yoga, exercise (what Paul Bishop I hear you say!) and a more balanced way of life to enable a better way of working. I have embarked on a transformative journey that has reshaped my perspective on life and entrepreneurship. From the new way I approach my life - living sober and fitness , both mental and physical - through to the way I deliver products — On a journey to a life that adds value. Through years of experience, I have gained invaluable insights that have not only contributed to my personal growth but have also allowed me to drive change and make a difference in the products I deliver, be they digital or physical. In this article, I will share five life-changing lessons that have shaped my entrepreneurial mindset and enabled me to start creating a sustainable future for my health, people I work with and my clients.

I believe delivering great products isn't about how many hours you put in (though hard work has its place of course) but on outputs that add value to yourself, our clients and society.

_Lesson 1 - The Power of Thoughts: Shaping Your Reality?

Undeniably, our thoughts possess the incredible power to shape our reality. Embracing positive thinking and focusing on the good things in life can propel us forward. However, it's equally crucial to acknowledge and manage the negative aspects of life. By cultivating a resilient mindset, we can overcome obstacles and forge ahead, making a lasting impact. Take a step back from problems and challenges and act not react.

_Lesson 2 - The Transformative Power of Gratitude

Cultivating gratitude is a powerful tool that can transform our lives, and those of others. Take a moment each day to reflect on the things you're thankful for. The simple act of writing these down, be they small or large, can help shape our in a more positive direction. This simple practice can have a profound impact on your mood, outlook on life, and overall well-being. By fostering gratitude, you'll not only find joy (after all having a job you love shouldn't be a chore) in your journey but also attract positivity and abundance. The people you work with will also benefit from gratitude and it will improve the working culture of teams.

_Lesson 3 - Embracing Failure: A Stepping Stone to Success

Believe me I have had my fair share of failures, business and personal,? but while failure is often perceived as a setback, successful entrepreneurs view it as an opportunity for growth. By reframing our perspective on failure, we can extract valuable lessons and insights that propel us closer to success. Embrace failure as a stepping stone on your entrepreneurial journey, allowing it to fuel your determination and drive innovation. Have a clear end game in mind for any project or product, a northstar of you like, but take each day at a time. Each day can have a deliverable, no matter how small as long as it's a step on the journey.

_Lesson 4 - Belief in Your Success: Unlocking Boundless Potential

True success begins with a firm belief in oneself (not one’s ego of course). Maintain a positive mindset (but don’t gloss over the challenges) and trust that you are on the right path. Cultivate unwavering self-belief and confidence in your abilities and those of your team and the client. With the right attitude and mindset, you can overcome challenges, seize opportunities, and achieve remarkable feats that contribute to a better future.

_Lesson 5 - Prioritising Self-Care for Sustainable Success

In the pursuit of our entrepreneurial dreams, it's vital to prioritise self-care, both mental and physical of yourself and those working alongside you. Dedicate time to nurture your mind, body, and soul through activities such as yoga, meditation, walking (I love walking meetings especially if in nature), exercise, or reading. By investing in your well-being, you enhance your ability to sustain long-term success while maintaining a healthy work-life balance.

_Cera Healthcare - Case study

One of the favourite projects of my career while working at Splendid Unlimited* alongside the amazing team of founders, strategists,? experience designers, developers and delivery managers.

_Transforming Elderly Care through Digital Innovation: A Case Study on Cera

This case study explores how Cera, a leading digital healthcare company and real deal UK based Unicorn, leverages innovative technology to revolutionise elderly care by connecting elderly patients with suitable carers, thereby providing social care services in the comfort of their own homes. Cera aims to create a digital doorway for the over 65s, empowering them to live more independently. This case study highlights the collaborative efforts between Cera and Splendid, a technology solutions provider, to deliver an advanced healthcare app that enhances communication, monitoring, and reporting for families, carers, and patients alike.

Background: Cera is a pioneering digital healthcare company that specialises in bridging the gap between elderly patients and carers through the seamless integration of technology. Their vision is to utilise digital solutions to curate services, catering to the unique needs of the elderly population and enabling them to lead fulfilling lives within their own homes.

Collaboration with Splendid: Splendid had partnered closely with Cera to develop and deploy an innovative healthcare app. This collaboration has been instrumental in bringing Cera's vision to life, allowing for the efficient delivery of personalised care services to elderly patients. By combining Cera's expertise in elderly care with Splendid's technological prowess, the team has successfully created an app that significantly improves the care experience for both families and carers.

Features and Benefits of the Cera Healthcare App: The Cera healthcare app, launched in November 2019, has revolutionised the way families, carers, and patients interact and manage care. The app offers a range of features and benefits that enhance efficiency, transparency, and overall patient well-being:

• Instant Communication: The app facilitates immediate and seamless communication between families, carers, and patients. This ensures that information flows smoothly, allowing for timely updates and addressing any concerns promptly.
• Monitoring and Reporting: The app enables real-time monitoring and reporting on the status, care practices, and patient needs. Carers can easily log patient data, ensuring accurate and up-to-date information for improved decision-making.
• Enhanced Scheduling: Carer schedules, shift swaps, and patient records are efficiently managed through the app. This streamlines the administrative aspects of care provision, reducing paperwork and increasing productivity.
• Travel Estimations: The app provides carers with estimated travel times to their destinations, enabling them to plan their schedules effectively. This feature ensures that carers arrive punctually, maintaining reliable care services.
• Check-In System: Carers can use the app to check-in upon arrival at the patient's residence, automatically notifying family members of their presence. This feature offers peace of mind to families, assuring them that care is being delivered as scheduled.

_Results?

Reporting time decreased from 20 days to 6.7 hours

95% uptake from carers 48 hours after launch

eNPS score has risen from -18 to 25 post-launch

85% of carers say they can provide safer services

The collaborative efforts between Cera and Splendid resulted in the development of a groundbreaking healthcare app that revolutionises elderly care. By leveraging innovative technology, Cera's app enhances communication, monitoring, and reporting, ultimately improving the overall care experience for elderly patients and their families. With its digital doorway to the over 65s, Cera is paving the way for a future where technology plays a pivotal role in enabling elderly individuals to live more independently and with dignity within their own homes.

*Project delivered when I was Managing Director of Splendid?

_Conclusion:

These five life-changing lessons, and some time to reflect on them, have profoundly shaped my entrepreneurial journey, allowing me to drive positive change and make a lasting impact with the products I have helped deliver over my career. As you embark on your own path to success, reflect upon these lessons and consider how they can propel you forward. What lessons have you learned on your journey? Together, let's foster personal growth, embrace sustainability, and cultivate an entrepreneurial mindset that will shape a better future for all.

Would love to talk to you about how this approach could help you. I’m on WhatsApp on (+44) 7764 185612 or email and [email protected].

#DigitalInnovation #Entrepreneurship #Sustainability #CustomerCentricity #Collaboration #PersonalGrowth #PositiveImpact