Cultivating a Coaching Culture Through Multithreading
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Unlocking Success - A Sneak Peek into the 2024 Sales Roadshow
We are looking forward to our upcoming cross-country roadshow. Our goal is to address the challenges faced by Corporate America in today's rapidly changing sales landscape. Therefore, we are delighted to give you a sneak peek into one of the topics covered in the roadshow by our CEO Nikolaus Kimla :
“Culture?eats strategy for breakfast.” - Peter Drucker
There is no doubt that customer information must flow seamlessly, instantly, and without interruption throughout the organization. We need to know almost instantaneously the status and the actual pulse of the customers, so that we can act proactively and bring the right people together to create a solution to help them to solve their problems. The companies that are going to win are the ones that can overcome their own silo structures and act in real time.?
The slogan "we are a customer-centric company, our customers are our most important asset" should be more than a compelling headline, but it needs to be lived with meaning and customer value.
As we know, companies very often create their own silos, structured with clear rules and direct accountability. This is the main challenge when you start implementing digital processes across departments, because you must overcome this structure and interact with all departments through processes. People hate to change their long-established and daily-exercised processes.
Therefore, you need to be very lean, fast, and competent to execute these interactions and implementations. The competency is to spend less time on internal discussions or any existing structures for the future. The goal is to establish a culture to become an internal customer of all departments, focusing on the corporate goals and purposes of the organization to achieve fast implementation and efficient execution. Management must create this kind of culture and can no longer hide behind their desks or fancy titles. The recommendation of your subordinates is the success in this new demand of a coaching culture because every coach knows that he can only win by strengthening his team. You must coach the department heads and managers of your teams.
Mauro F. Guillen mentioned?in his book?"2030: How Today's Biggest Trends Will Collide and Reshape the Future of Everything":?
"I was not getting enough out of my people. We weren’t all on the same page, working together to win. To put it plainly, “people problems” are almost always the biggest challenge for entrepreneurial companies and solving them is transformational. However, it?is?realistic to get?most?of your people in the Right Seats in your business (in the bus), a Seat that they get, want, and have the capacity for (to sit in the right row). In our experience, if you can get to 80 percent or more of your people thriving inside an intentional culture, you?will?get everything you want from your business."
These transformations require a change in mindset from everyone in every department. We must have a dedicated determination to execute efficiently with a clear goal of increasing productivity. To achieve this goal, it is essential to have strong management and leadership skills because teamwork is critical to achieving success in today's world. Therefore, in every department, we need to have experts, dedicated specialists with an entrepreneurial mindset.
Nothing speaks louder than our actions, so they will underline all our messages, statements, or beautifully crafted mission statements. Most of the time in many companies these messages will not be underlined, they will just be crossed out. This will destroy any effort to create the necessary culture in your company because it is you as the leader who sets the tone, the example, the standard.
We must lead and manage by personal example and by being a role model. There is no other way to lead. Whatever we, as leaders, model by our actions - or it will not be done. No matter what we say, what we announce, what we propagate, if we do not practice what we preach, people in our company will focus on and judge us by our actions. Our actions will set the standards. The challenges we all face is to find the balance between creating these digital processes and leading the team leaders at the same time.
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? FRIENDLY-REMINDER
"Five Ways to Ride the Sales (R)evolution Wave," will take place from March 11, 2024, to March 21, 2024. Join us at the following stops:
Our exclusive breakfast sessions will delve into the pressing concerns of C-suite executives amidst the profound sales revolution of our time. Discussion topics will cover:
At each destination, we will host esteemed local panelists and speakers renowned in sales, marketing, and technology. Notable guest speakers include:
Get ready for insights, inspiration, and game-changing strategies. Don't miss your chance – register today and secure your spot at this must-attend event!
Additional event details and registration:
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