CT Finder Q&A 2025

What does the CT Finder service offer?

The CT Finder service provides a thorough examination of a local authority’s Council Tax register, with the goal of identifying residential properties that are not listed. This helps increase Council Tax revenue while also ensuring the list is accurate and up-to-date.

What are the key benefits of the CT Finder service to our clients?

By leveraging a variety of resources, the team thoroughly reviews all properties flagged during data matching and lead reviews. This ensures that only properties missing from the CT list and ready for assessment are reported to clients, eliminating the need to sift through extensive lists generated by matching algorithms. The CT Finder service has uncovered more than 1,500 missing Council Tax assessments to date, including cases where properties have been omitted since the list began in 1993. This discovery has helped recover millions in previously lost revenue.

What makes the CT Finder Service unique in the industry?

The CT Finder service stands out in the industry by going beyond simply identifying missing assessments. It also audits existing entries to uncover errors in the Council Tax list. This process can reveal additional sources of revenue, such as unlisted annexes or larger properties that have been divided into multiple dwellings, like HMOs converted into self-contained units. Moreover, every missing assessment flagged includes all the essential information required by the client authority and the Valuation Office, eliminating the need for additional research and significantly accelerating the process of adding properties to the list.

Can the evidence provided by Analyse LOCAL be used to support a BAR submission with the VO?

Just like our RV Finder service, we also construct Property Assessment Reports for CT Finder cases. These personalised reports breakdown the property in questions and provide key information that our clients need in order to submit a Billing Authority Report, this includes address, contact information and images to support our findings. This streamlined approach allows for a quicker submission of reports to the VOA and minimises No Actions.

What is in store for the CT Finder service this year?

In the upcoming 12 months, we anticipate being a significantly busy time for the CT Finder product. Our focus will remain on enhancing its capabilities, particularly through the integration of AI, to better identify missed revenue opportunities for our clients. Additionally, we are expanding our efforts in data matching, incorporating a broader range of data sources than ever before. Our commitment to innovation also extends to ongoing research into new areas of domestic rating, as we explore additional ways to deliver value to our clients up and down the country.

If you are interested in benefiting from our CT Finder service or would like to find out more, please contact your client manager or email ‘[email protected]‘