The Crucial Role of 'Why' in Effective Workplace Communication

In this episode of the HR Leaders Podcast, Nina Kontos shared innovative approaches to enhancing workplace communication and employee experience. As the Senior Director of Global Internal Communications, Employee Experience & Learning at Axonius . Nina draws from her diverse background to provide fresh perspectives on fostering an engaged, informed workforce.

Central to Nina's strategy is explaining the reasoning behind organizational changes to employees. As Nina explains, understanding the "why" makes employees feel valued and promotes inclusivity. By sharing the rationale behind decisions, companies transform HR from a top-down function into a collaborative process where individuals feel part of the journey.

Nina also discusses the importance of leveraging technology to personalize employee communications. Tools like Pyn (access for free ) allow companies to customize messages at scale to make each employee feel recognized. This personal touch is crucial for creating a positive environment where people feel their contributions matter.

For modern leaders, Nina advises clearly articulating reasoning and treating employees with respect. By avoiding one-size-fits-all corporate memos and embracing straightforward explanations, leaders foster mutual understanding and an empowered workforce.

As Nina reflects, the future of workplace communication involves a shift away from broad decrees that alienate employees. Instead, it's about adopting diverse, engaging strategies that connect with individuals. This evolution enables the agility and inclusivity needed in today's rapidly changing business environment.

Nina provides a timely call to action for revolutionising how we communicate in the workplace. By embracing innovation that informs and engages, leaders can transform not just messages but culture and employee experience. For companies seeking to unlock their workforce's full potential.

?? Episode Highlights

• Understanding the three-legged stool approach: leadership, people practices, and communication
• The role of technology in enhancing personalised employee experiences
• Crafting human-centric communications: moving beyond formal corporate language

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