The Crucial Role of Managers in Driving Team Engagement
Owen Fernandes Ph.D., MBA, ICF-ACC, ICP-LEA, ICP-ENT
Enterprise Agility Coach | Leadership Development | Author | ICAgile Authorized Instructor | Certified SAFe 6.0 Agilist | EMCC member | ICP-ACC| Ambassador-DASA(DevOps Agile Skills Association)
Team engagement stands as a pivotal factor in achieving organizational success. Engaged teams are more productive, innovative, and committed, driving the organization towards its goals with fervor. A recent study by Gallup has shed light on a fascinating insight: 70% of the variance in team engagement can be attributed to the manager. Let's dive deeper into this revelation and explore how managers can effectively boost team engagement.
The Manager's Influence ??
Gallup's finding underscores the immense influence managers have on their teams. This influence can be categorized into several key areas:
1. Communication and Transparency ???
Effective communication is the bedrock of a highly engaged team. Managers who prioritize transparent and frequent communication foster an environment of trust and clarity. Regular check-ins, feedback sessions, and open-door policies help team members feel heard and valued.
2. Recognition and Appreciation ??
Acknowledging and celebrating achievements, both big and small, can significantly enhance team morale. Managers who consistently recognize their team's efforts not only motivate individuals but also create a culture of appreciation and positivity.
3. Professional Development and Growth ??
Providing opportunities for professional growth is crucial for keeping team members engaged. Managers who invest in their team's development through training, mentorship, and career advancement pathways demonstrate a commitment to their employees' long-term success.
4. Leader/Manager as Coach ????
Adopting a coaching approach can have a profound impact on team engagement. Managers who act as coaches focus on developing their team's strengths, providing personalized guidance, and fostering a growth mindset. This approach not only enhances individual performance but also builds a supportive and collaborative team culture.
5. Empowerment and Autonomy ??
Empowering team members by delegating responsibilities and granting autonomy fosters a sense of ownership and accountability. Managers who trust their team to take charge and make decisions can drive higher engagement and innovation.
Creating an Engaging Environment ??
Building an engaging work environment requires a strategic approach. Here are some actionable steps managers can take:
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??Set Clear Expectations ??
Clearly defined goals and expectations provide a roadmap for the team. Managers should ensure that each team member understands their role and how it contributes to the broader organizational objectives.
??Foster a Collaborative Culture ??
Encouraging collaboration and teamwork is essential. Managers should create opportunities for team members to work together, share ideas, and support each other. This collaborative spirit can lead to a more cohesive and engaged team.
??Provide Regular Feedback ??
Constructive feedback is vital for growth and improvement. Managers should provide regular, actionable feedback that helps team members understand their strengths and areas for development. This ongoing dialogue fosters continuous learning and engagement.
The Impact on Agility and Agile Ways of Working ??♂?
Agility in the workplace refers to the ability to adapt quickly to changes and continuously improve processes. Engaged teams are inherently more agile, as they are more motivated to embrace change and drive innovation. However, the role of the manager is critical in this context.
A manager who fosters engagement through effective communication, recognition, coaching, and empowerment creates a resilient team ready to tackle challenges head-on. In agile frameworks, where continuous feedback and iterative progress are key, an engaged team under a supportive manager can excel. The manager's ability to maintain high levels of engagement ensures that the team remains flexible, responsive, and committed to delivering high-quality results in a rapidly changing environment.
Conclusion ??
The Gallup finding that 70% of the variance in team engagement is attributed to the manager highlights the pivotal role managers play in an organization's success. By focusing on effective communication, recognition, professional development, coaching, and empowerment, managers can create a thriving, engaged team. Moreover, this high level of engagement directly impacts the organization's agility, enabling it to navigate challenges and seize opportunities with confidence. As we move forward in an ever-evolving work landscape, the importance of strong, supportive, and effective managers cannot be overstated.
Let's commit to building a culture of engagement, where managers and teams work together to achieve extraordinary results. ??
Feel free to share your thoughts and experiences on how managers have influenced your team's engagement in the comments below! ??
#Leadership #TeamEngagement #ManagerAsCoach #EmployeeEngagement #WorkplaceCulture #AgileWorking #TeamSuccess #ProfessionalDevelopment #LeadershipSkills #OrganizationalSuccess
Empowering organizations & individuals through training & coaching | Success Coach & Business Startup Mentor | ICF PCC
3 个月Great insights, Owen! Engaged teams truly make all the difference in achieving organizational success. Managers play a pivotal role in fostering this engagement. Thanks for sharing.
Global Lead SAP Talent Attraction??Enthusiast for Humanity & Emotional Intelligence (EQ) in AI??Servant & Agile Leadership Advocate??Human-Centered & Holacratic Organizations Proponent??Convinced Humanist & Libertarian??
3 个月Owen Fernandes Ph.D., MBA, ICP-ACC, ICP-LEA, ICP-ENT post is impressively informative and insightful, emphasizing the crucial role managers play in driving team engagement.? Engaged teams are more productive and innovative, and Gallup's finding that 70% of the variance in team engagement is due to managers highlights their significant influence.? By focusing on communication, recognition, development, coaching, and empowerment, managers can create a thriving, agile team ready to tackle any challenge.
Agile Enabler | Coach | Facilitator
3 个月Excellent article!
Marine Consultant. Business Consultant for MSMEs, Life Coach. Writer, Ex- Independent Director
3 个月Only when managers learn to become leaders, they become impactful managers of their teams
MBA|Agile Coach|CSM|CASF|CCP|Agile Leadership Enthusiast at CRDB Bank Plc
3 个月Great advice! I totally agree that team engagement is key for any organization that wish to be competitive in the market.When team members are disengaged and work in silos it will resulted to organization not achieving a unified goal but rather failed. Leaders have a role to ensure that all team meambers are engaged,heard,,cared,insipred and motivated so that they can provide their full potentials towards work hence better lives to them and more profits to the organization. Thanks for sharing,Dr.Owen Fernandes