CrowdStrike - The Day After Tomorrow
The dust has settled, and another moment of societal recovery is underway. This seems to be the new norm, with the latest being a #cybersecurity firm #CrowdStrike whose contribution to the latest “IT Crash” has brought the world to a temporary standstill.
Banking, Healthcare, and Airlines all struggled through Friday and over the weekend with the growing fragility of the digitized economy on center stage once again. My mind raced to the constant information hitting news broadcasts, and social media, but none more compelling than listening to the impact on the small business owner. A research firm that couldn’t pay their employees or a psychiatrist running a virtual mental health practice who couldn’t make phone calls or log into their computers.
The economy was in havoc from a single moment when a software update meant to protect, impacted a global “attack surface” that underscored a number of critical lessons in its aftermath. As a North American business leader who has seen so much these past number of decades in technology impact, I believe we are at a critical moment where democratization of access to information needs a new standard – certainly in this case, a much more robust software update release process.
So, what is at stake if we don’t think differently as an ecosystem of leaders that are both providers of technology services and consumers of the value it provides:
While CrowdStrike is the current moment to learn from,?and I am confident they will find their way forward from apologies to stock recovery, is there something we can do better that is within our individual control beyond just reading the headlines from The Day After Tomorrow?
My perspective is tactically embracing best practices like a phased rollout of automated security updates, and a stronger release process, to create guardrails so problems can surface early rather than dealing with a major disaster. Strategically we need to think differently about our tech ecosystem from the regulatory compliance through to the number of large players that control such a significant footprint of a particular domain.
As organizations whose work environments are dependent on technology services or a consumer that is reliant on a working economy, take a moment to reflect and determine what is the true learning here and how can you address greater adversity looking forward.?
What I have learned after all these years is that those who seek collaboration amongst peers and partners, seem to take the greatest amount of potential from any point of disarray. They turn frustration into resiliency and fear into confident possibilities – Inspire. Innovate. Impact.?
#GlobalOutage #Tech #BusinessContinuity