Cross Culture in 2022

Managing across a range of cultures is the ability of managers to appreciate, accept, and respect the cultural differences, but also similarities, in the mix that’s todays workplace.

More crucially, managers and teams must approach communication, dilemmas, andissues without any cultural biases but with an open mind. Doing this ensures they fully understand the different points of view and can help their organization resolve any issues that stem from these differences.

Here is a preview of our Across Culture microlearning course

This can be something as simple as communication on emails - what might be acceptable to write in one culture, may not be the same in another. Things can translate or come across badly, so it is key to make sure you are comfortable with someone and can guarantee what you say will not offend.

In a globalized world, successfully leading and managing across cultures has multiple benefits for your organisation. First of all, you will reduce the chance of conflict among team members. Understanding and managing the different social norms minimizes the risk of misunderstanding, mistrust, and accidental disrespect. With this comes better communication among colleagues, increased trust, respect, which will inevitability lead to long term success.

Teams with a good amount of awareness will also tend to be more competitive, and therefore more successful. It also impacts interactions with customers, they are more empathetic and can respond more quickly to customer feedback.

Our micro learning module on this covers all you need to know about cross culture interactions. To find out more information, please get in touch or head to our website