CRM comparison...here we are!

6 points of streght of Microsoft Dynamics 365 .

1) Ease of Development ??

Dynamics 365 employs common, universal web standards such as #Java, #NET, and #HTML that give the liberty of developing customizations (based on individual needs) without having to rely on a specific programming language. Now don’t worry if you do not possess such developmental capabilities in-house; you can always choose from an extensive network of trusted and experienced partners that can effectively handle your needs.

Other CRM systems, on the other hand, offer limited customization options, often hindered with substantially lower speeds. Since they are built on a multi-client cloud environment, resources are shared across different organizations, leading to relatively poor performance. To overcome these limitations, your developers will need to create extra workloads and carry out heavier customizations – which is not only time consuming, but also costly and highly resource dependent.

2) Integration Possibilities ??

Everything works better when you integrate! And that’s why #Dynamics365 scores high on the integration quotient. Built on Microsoft technologies, it offers seamless integration with a host of other Microsoft applications including #Outlook, #Office365, as well as #PowerBI. You can use any of these applications from within your Dynamics 365 interface, and extend your business-specific tasks across the enterprise. You can also leverage an array of add-in PowerApps that have been developed for specific tasks.

Although other CRM APIs could be highly functional, organizations that use them most often use Microsoft Office products to carry out day-to-day tasks. The mismatch between data fields and types requires you to use special types of integrators. Although a certain level of integration is possible, it isn’t that straightforward, and in most cases, offers limited functionality.

3) Extendibility Options ??

Any software that adapts to your evolving needs is extremely sought after. #Dynamics365CRM gives you the freedom to customize and extend the CRM platform to meet your changing needs. You can customize views, add or delete business entities, fields, and forms – without extensive coding. Grow at your own pace – implement changes faster and get your business up to speed. Choose from a greater variety of hosting options, and achieve higher flexibility at a relatively low price.

Other systems also leverage all the capabilities of the cloud, allowing you to customize and add features as and when requirements increase. However, if you’re a relatively small organization, sometimes a full version of them (with required features) can become too expensive.

4) Deployment Alternatives ??

Imagine if you had the option of choosing your deployment option – based on current business needs? Dynamics 365 offers a host of deployment options – on-premises as well as cloud (private, public or hybrid on #Azure). Select the model that meets your current needs, and move to a different model as and when your needs change (and evolve). Drive growth with data in the cloud, and always stay ahead of the curve.

Sadly, other CRM systems only allow one method of deployment: on-demand, multi-tenant hosting. Not getting to host data on a public cloud might lead to a higher total cost of ownership in the long run and also limits portability. In addition, you might not have complete control and security over your data – a deal breaker for government organizations or others who need to follow compliances who aren’t comfortable storing sensitive information in the cloud.

5) Business Intelligence Capabilities ??

Turning data into value is what defines successful organizations today. Dynamics 356 is packed with a host of intelligent tools; with #Cortana Intelligence, Power BI, and Azure Machine Learning built into the solution, getting insights into your business, customers, and competitors is a breeze. With real-time business intelligence in the form of rich visuals and dynamic charts (anywhere, any time, on the device of your choice), you can get answers to all your business problems immediately.

Although other CRM systems on the market offer cutting edge features, they lack sophisticated BI capabilities. If you’re seeking data warehousing, data mining, or any other predictive analytic capabilities for lead management or prospect tracking purposes, you will need to procure third party solutions which further add to your TCO.

6) Pricing ??

Cost is always a major factor for a majority of organization. If you don’t want a year-long commitment and want to only pay on a monthly basis, you can choose from Dynamics 365’s enterprise (500+ users) and business (<500 users) editions. You can also opt for different subscription types (user and application) – pick what best suits your needs.

With other CRMs, you have to settle for a year-long contract (with the option to renew it annually). And the limited features that they offer, the add-ons are usually relatively more expensive (and less robust) than what Microsoft offers.