CRM Application Administrator

We are looking for an Application Administrator to support and maintain the enterprise-level Microsoft Dynamics CRM/365 and SharePoint Online systems in the financial domain. Don’t miss a chance to be a part of a competent, highly creative team!

We are

Miratech is a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet. Our highly professional team achieves success with 99% of IT projects in financial, telecommunication and technology domains since Miratech inception in 1989. Technical complexity is our passion, stability is our standard, the friendly work environment is our style. We empower our employees to grow together with the company, to achieve ambitious goals, to be a part of international relentless team which helps the visionaries to change the world.

Miratech has been selected for the Global Outsourcing 100 by the International Association of Outsourcing Professionals for the 8th year in a row! 

Customer is a company within the credit management services industry operating in Europe. You will work in a multicultural environment with talented colleagues in several European countries.

Responsibilities: 

• Provide application operations, user support & startup trainings, events management, incident and problem resolution, maintenance and requests fulfillment for MS Dynamics CRM/365 platform and SharePoint Online.
• Provide change requests processing as well as minor software upgrades and bug fixes implementation.
• Interaction with vendors.
• Participate in service delivery

Skills

• 2 years of experience in operations and maintenance of different versions MS Dynamics CRM/365 (online/on-premise).
• 1 year of experience in operation/maintenance of MS SharePoint / SharePoint Online
• Knowledge and understanding of MS Dynamics CRM/365 Plugins, Actions, Workflows
• Understanding of principles and tools for MS Dynamics CRM/365 integration with other systems.
• Experience in report maintenance (created by using standard methods or via SSRS).
• Basic knowledge of AZURE and SSIS as a plus.
• Knowledge of ITIL /DevOps is a plus.
• Experience in MS Dynamics CRM/365 integration with phone systems maintenance will be a plus.
• Intermediate written and spoken English.

We offer

• Strong career opportunities for professionals
• A variety of international projects and mobility across them
• Career development support and professional certification opportunities
• Competitive compensation, advanced bonus systems
• Flexible working schedule with a remote possibility
• Corporate, social, and cultural events

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