The Critical Importance of DEI: Building Truly Inclusive Workplaces
Craig Crisler
People Management & Operations Expert ? CEO of SupportNinja ? Transforming the Outsourcing Industry through SaaS in Tech & Empathy-Informed Leadership
DEI isn't just a corporate initiative—it's a moral imperative and a business necessity. Still, as the push for truly inclusive workplaces intensifies, some critics have been proposing alternatives to traditional DEI approaches, particularly in hiring and talent management practices.
You’ve likely heard of one such alternative gaining traction in recent months: MEI (Merit, Excellence, Integrity) . Coined by AI startup CEO Alexandr Wang , the well-intentioned MEI grossly misses the mark in addressing and celebrating the complexity of our diverse world and workforce.
There’s no way around it: DEI is essential for creating environments where all individuals can thrive and organizations can innovate. Let's explore why DEI remains crucial and why alternatives fall short in addressing the complex challenges of our diverse world.
Understanding the Essence of DEI
At its core, DEI is about creating a workplace where everyone can thrive (and studies prove it!) It’s important to first break down what each component means before we explore why alternatives to DEI fall short.
Diversity
The term might seem self-explanatory, but diversity goes beyond our surface-level differences. It's about embracing a wide range of human differences including, but not limited to, race, ethnicity, gender, age, religion, ability, and experience.
Equity
Equity is often misunderstood, but it's really about fairness–ensuring everyone has the chance to succeed, regardless of their starting point. It's about removing the roadblocks that have held certain groups back while also having the emotional intelligence to understand how our upbringings, cultures, and experiences impact what employees need from workplaces. But equity can be tricky to implement, as there isn’t one-size-fits-all.?
Consider this analogy: Imagine a group of people trying to watch a baseball game over a fence. Some are tall enough to see over naturally, while others are too short. Equality would be giving everyone the same size box to stand on. Equity, however, would be giving each person the right size box they need to see over the fence comfortably.
The above picture illustrates the concepts of inequality, equality, and equity.
Inequality
Inequality is the most straightforward. On the left, three figures stand on platforms of different heights. This represents an unequal distribution of resources or opportunities, where some people have significant advantages over others.
Equality
In the middle, three figures stand on platforms of the same height. This represents equal distribution, where everyone is given the exact same resources or opportunities, regardless of their individual needs or circumstances.
Equity
On the right, three figures stand on platforms adjusted to their individual heights, allowing all of them to reach the same level. This represents an equitable approach, where resources or support are distributed according to individual needs, aiming to create equal outcomes or opportunities for all.
In the workplace, equity might manifest as:
By flexing to local norms, we can make sure our people feel valued and fairly treated, even if what that looks like varies from country to country.
Inclusion
This is the practice of ensuring that everyone feels a sense of belonging. It means creating an environment where every employee feels valued, respected, and empowered to fully participate and contribute. Inclusion fosters both happiness and innovation–in other words, it doesn't just better your culture and encourage retention; it also improves your company’s performance and growth .
The MEI Proposition: A Well-Intentioned Misstep
As I mentioned above, there's recently been a movement to replace DEI with MEI, with the proposed goal of hiring “the best person for the job” based solely on one’s “intelligence” or “excellence” in a specific desired area of expertise.
While these are obviously important values for any organization, the MEI approach to hiring fundamentally misunderstands the purpose and impact of DEI initiatives and, frankly, makes some troubling assumptions that can perpetuate systemic inequalities. Proponents of MEI seem to have stumbled upon a groundbreaking revelation: that we should hire based on merit, excellence, and intelligence. It's almost as if they believe DEI advocates are championing mediocrity or incompetence. MEI seems more like a rebranding of what any sensible organization would call "good hiring practices."
Where MEI Falls Short
The MEI approach fails to address several critical issues that DEI aims to tackle. First and foremost, it ignores the reality of systemic inequalities in our society. By focusing solely on "merit," "excellence," and "integrity," MEI implicitly suggests that these qualities aren’t already present in diverse candidate pools. This assumption ignores the reality that underrepresented groups often possess these qualities in abundance but face systemic barriers that prevent them from showcasing their talents in traditional ways.
MEI also fails to recognize that our very definitions of "merit" and "excellence" can be shaped by cultural biases, potentially favoring candidates from dominant groups. In essence, MEI risks reinforcing the very inequities that DEI initiatives aim to address, masking systemic discrimination under the guise of objective meritocracy.?
In short: the approach assumes a level playing field that simply doesn't exist in the real world.?
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“Equal” Opportunities
MEI also presupposes that everyone has had equal opportunities to hone their skills and showcase their excellence. In reality, this is far from the truth. Some of us have had access to better education, more robust support systems, and greater exposure to professional networks. Others have faced barriers and challenges that have limited opportunities for growth and advancement. By failing to acknowledge these disparities, MEI risks perpetuating existing inequalities.?
Personal Biases
Another crucial flaw in the MEI approach is that it doesn't account for the influence of personal and cultural biases. Our perception of "merit" or "excellence" is often shaped by our own experiences, cultural norms, and unconscious biases. Without actively working to counteract these biases, we risk perpetuating the same exclusive systems that have historically marginalized certain groups. DEI initiatives, on the other hand, actively encourage us to examine and challenge our biases , promoting a more inclusive understanding of merit and excellence.?
The Paramount Importance of Equity
Perhaps most importantly, MEI misses the crucial 'Equity' component that is central to DEI. Again, equity isn’t about treating everyone the same; it's about providing the specific support and resources each individual needs to succeed. This nuanced approach recognizes that different people may need different types of support to reach their full potential. By focusing on equity, DEI initiatives aim to level the playing field and create an environment where true meritocracy can flourish.
The Compelling Business Case for DEI
The shortcomings of MEI underscores why DEI remains crucial in today's workplace. While MEI proponents argue for a focus on individual merit, they simply overlook the systemic barriers and unconscious biases that can skew our perception of merit itself.?
DEI initiatives, on the other hand, aim to level the playing field, ensuring that all talented individuals have the opportunity to showcase their skills and contribute to organizational success. By actively working to create diverse, equitable, and inclusive environments, companies can tap into a broader pool of talent, perspectives, and ideas.?
Beyond being ethically right, DEI initiatives have demonstrated significant business benefits:
Implementing Meaningful DEI Initiatives
Creating a truly diverse, equitable, and inclusive workplace requires more than good intentions. It demands concrete actions and ongoing commitment.?
Here are some steps you can take to ensure you’re prioritizing DEI in your organization:
The Evolution of Inclusive Practices
As we continue to learn and grow in our understanding of DEI, our practices must evolve too. This might mean:
I know from experience that for multinational companies, implementing DEI initiatives can be particularly complex. What's considered inclusive in one culture might not be in another. In that case, it's crucial to:
What Is The Path Forward?
Building a truly diverse, equitable, and inclusive workplace isn’t a destination but a journey. That might sound cliché, but fostering this type of workplace does require a truly ongoing commitment, willingness to learn and change, and recognition that the work is fundamental to creating not just better businesses but a better society.
While alternatives like MEI might seem appealing in their simplicity, they fail to address the complex realities of our world. Instead, DEI, with its emphasis on equity, provides the framework for creating workplaces where everyone truly has the opportunity to succeed.
As we move forward, we need to commit to not just talking about DEI but to living it. Let's create workplaces where diversity is celebrated, equity is ensured, and everyone feels included. Because when we do, we all benefit–our employees, our businesses, and our society as a whole.
Remember, DEI isn’t just a nice-to-have. It’s a business imperative. And more than that, it's how we create a world where everyone has the chance to reach their full potential. That's a goal worth striving for, and one I'm personally committed to pursuing every day in my work and life.
Sources:
TechCrunch - Silicon Valley leaders are once again declaring ‘DEI’ bad and ‘meritocracy’ good — but they’re wrong
Human Resources Director - 'MEI': New hiring principle sparks debate amid DEI strategies .
Embracing Equity - Why Organizations Should Explore DEI Workshops and Training
Harvard Business Review - 10 Reasons Why Inclusion Is a Competitive Advantage
NeuroLeadership - Why Diverse Teams Outperform Homogeneous Teams .
SVP Process Excellence & Business Transformation - Teleperformance DIBS
2 个月Very apt read Craig .. One imp element that current age orgs need to be cognizant of is DEI is not a destination rather a journey of discovery , disruption and delight as whole ..... Craig Crisler
Partnership Account Executive @ CROP Organization | Relationship Builder| Skilled Public Speaker| MBA in progress| Wanna be mountain Biker ??♀?.
3 个月CROP Organization is all about getting justice-impacted jobs in the tech industry. Every day I grind, not for monetary sales, but to sell organizations on the concept of hiring the justice impacted for tech roles.