Critical Elements to a Successful Quote
I‘m always on the lookout for articles with the potential to positively change a business. What’s your take on the following points I came across recently?
Let’s take a look at different elements that go into creating successful quotes.
Accuracy
It’s probably pretty easy to understand that having accurate information on a quote is important. If there’s incorrect information listed, this causes customers to have to contact you again to clarify, fish around for the missing information, or simply lose confidence in your professionalism and choose to work with one of your competitors.
Time
Creating quotes in a timely manner is a critical element to be effective in making sales. A business should be able to quickly design an accurate, professional looking quote with all the important details a customer needs like product bundles, discount percentages, and service options. Fast quotes can lead to a business decreasing their sales cycles and improved cash flow. No one enjoys waiting around for a quote, especially when there are many other businesses out there to do business with instead of yours.
Necessary Contact Information
This is another seemingly obvious item that many businesses, particularly those doing quotes by hand, have a bad habit of messing up. Having all necessary contact information listed on a customer quote is crucial. This contact information should not only include the contact information of your business, but also the information of the sales representative that is assisting with the sale. It’s better to give the customer more than one way of getting in contact with your business if a concern or question arises. Methods of contact should include a billing address along with an email and contact phone number of the billing contact person and sales representative.
I’d be really interested to know your opinion. Check out the full article here and then I’d be happy to discuss with you by phone (0467) 749 378 or email [email protected].
Thanks,
Robert