Credentialed Auditors vs. Software-Only Solutions: 
The Key to Maximized Deduction Recovery

Credentialed Auditors vs. Software-Only Solutions: The Key to Maximized Deduction Recovery

In the intricate world of retail supply, one of the most underestimated hurdles that Walmart and retail suppliers face is deduction management. For the uninitiated, these deductions come in various forms, such as short shipments, damages, or promotional allowances. They can significantly affect a supplier's revenue, especially when they are illegitimate or incorrect. As a retail supplier, ensuring that you are not losing out due to unjustified deductions is crucial. But how do you go about it?


There has been a growing reliance on software solutions for deduction and dispute management. And while software has indisputably revolutionized how retail suppliers manage their Walmart and other retailer deductions, the question arises: Is software alone enough?

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Software's Role in Deduction Management

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Software solutions, including those specifically designed for Walmart's Retail Link system, have taken the deduction management process by storm. These tools offer automation, tracking features, and analytics, making it easier for retail suppliers to pinpoint discrepancies in their transactions.

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  • Efficiency: Automated software can sift through massive amounts of data far more quickly than a human can.
  • Consistency: Software performs tasks uniformly, ensuring that every transaction is scrutinized in the same way.
  • Reporting and Analytics: Advanced software provides in-depth insights, helping retail suppliers to understand patterns and recurrent deduction issues.

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However, software solutions aren't foolproof. The adage "Garbage in, garbage out" holds true. If there are errors in the data input, the software will produce inaccurate results. Moreover, while software can identify patterns and anomalies, it might not grasp the nuanced and complex nature of certain transactions or industry-specific intricacies.

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The Power of Credentialed Auditors

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This is where the human element, particularly STAT’s credentialed auditors, shines.

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  1. Experience and Expertise: STAT auditors have extensive accounting backgrounds, holding CPA, CFA, and CISA credentials. With over 100 combined years of accounting experience at Walmart, they understand the intricacies of retail transactions and are well-versed in common and complex deduction pitfalls.
  2. Personal Touch: They can assess transactions in context, considering extenuating circumstances or unique scenarios that a software might overlook.
  3. Dispute Resolution: When deductions are identified as illegitimate, the next step is often dispute resolution. An auditor’s expertise can be instrumental in presenting a strong case and recovering your funds quicker.
  4. Continuous Improvement: Auditors don’t just identify problems; they offer solutions. By understanding the root causes of recurrent deductions, they can provide guidance on streamlining processes and minimizing future deductions.

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The Ideal Solution: A Combination of Both

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While software provides a foundational layer of oversight, having credentialed auditors review transactions adds an additional layer of depth and understanding. It’s like using a metal detector to find treasures beneath the ground, but having an expert to decipher which ones are truly valuable.

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Consider this: companies like STAT Recovery, which utilize both software and credentialed auditors, have been found to recover an average of 50% more than their competitors who rely solely on software, which could amount to an additional hundreds of thousands or even millions of additional dollars in recovery. This statistic alone underscores the value that auditors bring to the table.

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Final Thoughts

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In the rapidly evolving landscape of retail supply, retail suppliers need every tool at their disposal to ensure they are not leaving money on the table. Software solutions offer unparalleled speed and consistency in sifting through transaction data. Still, the nuanced understanding, expertise, and human touch of credentialed auditors are irreplaceable. Having a credentialed auditor on your side ensures that no funds are left behind.

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By striking a balance between the precision of software and the expertise of auditors, retail suppliers can ensure that they are maximizing their revenue recovery and safeguarding their financial interests in the face of deductions. After all, in the world of retail, every cent counts.

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