Creating modern digital experiences for the hybrid workforce with ServiceNow? WSD and Mergen

In the ever-evolving landscape of work, organizations are continually seeking innovative solutions to meet the changing demands of the workplace. With the rise of hybrid work models, the need for a comprehensive suite of tools to manage these new work environments is more critical than ever. Enter ServiceNow? Workplace Service Delivery (WSD) - a solution designed to support the future of work by connecting people, workplaces, processes, and technology.?

The Transformation of Resource Scheduling?

The shift from traditional office settings to flexible work environments has prompted a significant transformation in resource scheduling applications. As a result, we now see the emergence of the Workplace Experience (WEX) application market. These applications extend beyond mere resource scheduling to include additional use cases such as orchestration and hospitality, catering to the diverse needs of modern workplaces.?

Health and Safety in the Modern Workplace?

One of the key aspects of ServiceNow? WSD is its focus on health and safety. The platform’s Health and Safety Testing application enables organizations to manage the impact of health-related events on their workforce. By prioritizing health and safety, ServiceNow? WSD contributes to creating a secure and comfortable workplace environment, thereby enhancing employee productivity and engagement.?

Revolutionizing Workspace Management?

ServiceNow? WSD brings a revolution in workspace management. With features like workplace reservation management and workspace indoor mapping, the platform supports flexible work styles while also making it easier for employees to navigate office spaces.?

Enhancing Visitor Experience?

Beyond employees, ServiceNow? WSD also enhances the visitor experience. The platform’s Visitor Management feature streamlines the process of inviting, checking in, and managing visitors, ensuring a smooth and professional visitor experience.?

Streamlining Interactions with Workplace Case Management?

Workplace Case Management allows organizations to standardize interactions, fulfilling inquiries, requests, and case transfers across the enterprise. This streamlined process ensures that all cases are handled efficiently and effectively, contributing to improved overall productivity.?

Strategically Planning Workspaces with Workplace Space Management?

Workplace Space Management empowers businesses to strategically plan workspaces, assign cost centers, control capacity, and track utilization. This feature provides a clear picture of workspace usage, enabling informed decisions about space allocation and adjustments.?

Simplifying Transitions with Workplace Move Management?

Workplace Move Management simplifies the process of managing workspace move requests. Whether it's an individual, mass employee relocation, or asset space relocation, this feature automates the process, making transitions smooth and hassle-free.?

Centralized Maintenance Plans with Workplace Maintenance Management?

Workplace Maintenance Management allows organizations to create, manage, and automate maintenance plans from a central workspace. This centralized approach ensures that all maintenance tasks are tracked and completed promptly, keeping the workspace in optimal condition.?

Effective Lease Administration and Compliance with Workplace Lease Administration?

Lastly, Workplace Lease Administration helps businesses track various workplace lease contracts, spaces, workplace assets, and services included in the contract. This feature provides a comprehensive overview of lease agreements, ensuring effective management and compliance.?

Maximizing the Potential of ServiceNow? WSD with Mergen’s Expertise?

As a trusted ServiceNow partner, Mergen brings a wealth of expertise to the table. Our team of experts understands the intricacies of today’s hybrid work environments and the need for efficient workplace management solutions. We work closely with organizations to implement and optimize ServiceNow? WSD, delivering tailored solutions that meet unique business needs.?

Pioneering the Future of Work?

The future of work is here, and it demands more than traditional resource scheduling solutions. It requires comprehensive workplace experience applications like ServiceNow? WSD that cater to the diverse needs of modern workplaces. With features focusing on health and safety, workspace reservation management, indoor mapping, and visitor management, ServiceNow? WSD provides a robust platform for managing today’s hybrid work environments. And with Mergen’s expertise, organizations can seamlessly integrate these solutions into their workflows, creating modern digital experiences that benefit both employers and employees.?

In this evolving landscape, choosing the right partner is crucial. With Mergen, organizations gain a partner with deep ServiceNow knowledge and a commitment to delivering solutions that support the future of work. Together, ServiceNow? WSD and Mergen are pioneering the way towards modern, efficient, and safe workplaces.?