Creating a data-driven culture
It is no secret that data driven companies grow faster per year than those who do not leverage data to make decisions. Data driven companies provide evidence-based insights that help them to provide better services, grow their revenue and improve operations. However, there is more to creating this type of culture than just collecting data or investing in technology. You must develop a plan of action that ensures your employees understand the importance and how to use the data, evaluate your systems in place and analyze processes that are in place to make better decisions.
Road mapping
Creating a roadmap will help your company to avoid challenges as you grow and act as a guide for getting your company where you want it to be. The first step is to state your why. Get clarity on what will help your company advance and its goals for the future. The next step is to identify they types of data you have and the talent you have to interpret it. The third step is to take inventory on the technology, tools and data you have and then what you will need to achieve your goals. Next, you will be able to set realistic timelines based on your assets and needs.
Security and governance
Security and governance shouldn’t be an afterthought when you are developing your data-driven culture. It is important to know who has access to what data and include accountability into your framework. This framework should include policies, rules, processes and the people who will make up your governance team. It is essential to document and share with management so that everyone is on the same page and understands how it will work. The data governance will include steps to keep data protected and ensure usability throughout the organization. Some of the process that need to be taken into consideration include:
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By proactively addressing possible problems, it will increase the odds of your company having a data-driven culture that increases productivity and satisfaction.
Getting buy in
Any cultural shift is a challenge for a company. However, if you do not get full buy in from employees, your new framework will not be successful. It is important to educate employees at all levels to understand the importance of data and how it can impact their daily work. Some ideas to get your employees on board include providing training and learning activities, create personal development goals that revolve around including data into their jobs and encourage curiosity.
These changes will not happen overnight and will need to be agile to keep up with constantly changing challenges and goals. Continuously monitor your processes and outcomes to adjust processes to get the most from your data. If you implement this culture correctly, it will allow your business to thrive and achieve long- and short-term goals. If you have any questions about becoming a data-driven organization, reach out to Tayaba Nadeem, Business Intelligence Services Leader via e-mail at [email protected]