Creating a Culture of Continuous Improvement featuring Kevin Hambrice

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In a recent episode of the Culture From The Heart Podcast, Kevin Hambrice, CEO of TerraSource Global, shares his profound insights on fostering a workplace culture rooted in sincerity and genuine care. Here's how to be transparent, have tough conversations, and build a learning culture, drawing from Kevin's experiences.

Be Transparent

Kevin advocates for a culture where transparency isn't just about sharing information but about understanding where your team stands.

• Question for Leaders: How well do you understand the current state of your employees? Are your strategies transparent in addressing their needs?
• Insight: Transparency means meeting employees where they are, ensuring that your leadership is not just seen but felt through genuine engagement.

Have Tough Conversations

The discussion with Hambrice highlights the necessity of meaningful dialogues in cultural development.

• Question: When was the last time you engaged in a conversation that really mattered to your team's growth or well-being?
• Insight: Having tough conversations involves more than addressing conflicts; it's about engaging in dialogue that fosters personal and professional development, much like the personal orientation sessions Kevin implements.

Build a Learning Culture

Hambrice's approach to culture involves continuous learning and innovation, extending beyond traditional R&D.

• Question: How are you fostering innovation in every aspect of your organization, not just in product development?
• Insight: Building a learning culture means recognizing that innovation can be part of daily business practices, analytics, and even how leaders interact with their teams, as seen with the Future Leaders Program at TerraSource Global.

Leadership Through Influence

Kevin sees leadership as an exercise in influence, not authority.

• Question: Are you leading with influence or relying on positional power? How does this affect your company's culture?
• Insight: Leadership should be about influencing others by example and fostering trust, which in turn cultivates a culture where everyone feels empowered to contribute.

Employee Engagement and Empowerment

Hambrice's strategies include personalized touches like welcome cards and broad engagement through surveys.

• Practical Strategy: Implement personalized communication and engagement tactics. How can you make each employee feel uniquely valued?
• Leadership Role: Culture is an ongoing journey, requiring leaders to stay committed to daily acts of engagement and empowerment.

Quotes to Reflect On

Kevin's philosophy is encapsulated in several key quotes:

"Culture from the heart is thoughtful, sincere, and genuine."

"It's pretty hard to make a plan unless you have a firm understanding of where your people are right now."

"Leadership is not a position or a title; it is influence."